Utility Analyst

Company: The Carroll Companies
Location: Greensboro
Posted on: February 15, 2026

Job Description:

Job Description Job Description Job Summary: The Utility Analyst is a member of the internal accounting team and assists the multi-family apartment operations by accurately recording utility invoices received from municipalities/utility vendors (Company expense) and using this information to accurately calculate charges to residents (Company revenue) for utility usage and conducting analysis to maximize recovery of utility costs. Key Responsibilities: Review and monitor monthly utility bills for unusual charges and upload them into the ERP system for payment processing. Prepare spreadsheet summaries of utility charges for analysis. Prepare resident utility billing spreadsheets for analysis and upload them into the ERP system. Communicate usage analysis to apartment management staff for decision making. Coordinate utility service requests between utility providers and on-site apartment management staff as needed. Coordinate water submeter repairs with maintenance staff and maintain database as needed. Review water submeter health reports and communicate results with management for decision making. Respond to resident and site team inquiries regarding water charges. Basic Qualifications: Proficiencies in Microsoft Excel Attention to detail and organizational skills Analytical and problem-solving abilities Critical thinking Strong communication and interpersonal skills Team-oriented with a proactive approach Preferred Qualifications: Associate or bachelor’s degree Experience working in property management Experience working at a utility company Familiarity with multi-family software (e.g., RealPage, Yardi or similar) or other ERP system. The Carroll Companies is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity is a source of strength and innovation, and we are dedicated to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to create a workplace that reflects the diversity of the world we serve. Together, we strive to build a culture that celebrates uniqueness, embraces differences, and ensures that every employee feels empowered to bring their authentic selves to work. Your talent is what matters most, and we are excited to welcome individuals from all walks of life to contribute their skills and perspectives to our dynamic team.

Keywords: The Carroll Companies, Fayetteville , Utility Analyst, Construction , Greensboro, North Carolina