? Urgent Search! Service Advisor
Company: Chevrolet of New Bern
Location: New Bern
Posted on: July 3, 2025
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Job Description:
Automotive Service Advisor New Bern Auto Group is looking to
expand our team to assist with our growing customer base. We are
looking for individuals who are organized and detailed with a
strong customer service base. The Service Advisor will act as a
liaison between customers and technicians. Communicate with
customers to determine their vehicle issues and repair timelines.
Provides technicians of accurate symptoms to properly diagnose
vehicles. Our ongoing training programs and managers who work side
by side with you help ensure your success and growth in the
automotive industry and our company. We provide an excellent work
environment with investments in our employees and facilities. The
candidate must possess above average customer service and
communication skills. What We Offer - Competitive Pay Plan -
Medical and Dental - 401K Plan - Paid time off and vacation -
Growth opportunities - Paid Training - Employee vehicle purchase
plans - Family owned and operated - Long term job security - Health
and wellness - Flexible Work Schedule - Discounts on products and
services Service Advisor responsibilities: - Meet and Greet
customers and perform an initial write up - Communicates with
customers throughout the day - Consult with technicians regarding
necessary repairs and maintenance - Use your knowledge of our
products and services to sell and provide in depth explanation of
features and benefits - Answer questions about service scheduling,
completion times, drop off and pick up of customer cars. - Managing
Department workflow and scheduling - Maintaining a positive
customer relationship to ensure repeat business - Making sure all
customer's invoices match estimates and process payment for
invoices Applicant qualifications: - Quick learner in computer
operating systems - A strong understanding of automotive technology
and the auto industry - Excellent customer service, interpersonal
and communication skills. - Goal Oriented
Keywords: Chevrolet of New Bern, Fayetteville , ? Urgent Search! Service Advisor, Customer Service & Call Center , New Bern, North Carolina
