Automotive Service Advisor / Writer | Up to $90k* & Weekends Off | 401k | Wake Forest
Company: Christian Brothers Automotive
Location: Wake Forest
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Company Description Christian
Brothers Automotive Benefits: *Up To $90K for Highly Qualified
Candidates Closed Weekends To Spend Time With Family & Friends Paid
Vacation & Holidays Health, Dental, and Vision Insurance with
Employer Contribution On-Going Training & Career Advancement 401k
with Employer Match Best Culture in the Industry! Free Lunch every
Friday! Employee Point Store Access - Redeem Your Training Points
For Awesome Swag & Rewards Continuous Training Available Through
The CBA Flywheel Learning System Job Description Job Title:
Automotive Service Advisor / Writer Location: 1751 Heritage Center
Dr, Wake Forest, NC 27587 J ob Overview: As an Automotive Service
Advisor / Writer with Christian Brothers Automotive, you are the
person that our guests look to when they need help with their
vehicle. You are the person that our guests see every time they
make an investment into their vehicle, because of these reasons you
play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guest
through the entire repair process, keeping them informed of the
status of their vehicle and ensuring their satisfaction before they
leave our facility. Responsibilities include, but are not limited
to: Greet every guest that enters our facility with hospitality and
respect Present the best solution to properly repair our guest’s
vehicle in a way that is easy for them to understand Manage the
store’s workflow in an effective and efficient manner Consistently
and effectively sell our services without jeopardizing honesty and
integrity Maintain a positive attitude and team atmosphere at all
times Communicate on the phone in a clear professional manner Build
long-term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing guest service
activities Shuttle guests as needed Ensure that all repairs are
performed to proper specifications. Work together as a team and
assist other employees as needed. Other duties as assigned.
Qualifications Qualifications: Current driver’s license Driving
record acceptable to our current insurance carrier Proficiency in
Windows based computer software and automotive store applications
Experience in Automotive Customer Service and Service sales
strongly preferred Experience ordering parts & managing inventory
efficiently strongly preferred Associates degree preferred Physical
Requirements: Being dependable and reliable Being on your feet the
majority of the workday (standing, walking, coordinating parts,
etc.) Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment Additional
Information Christian Brothers Automotive (CBA) began in 1982 with
the simple premise of providing precision auto repair with
transparency, integrity and a philosophy of people first. All 300
CBA locations offer a modern facility equipped with
manufacture-level diagnostic equipment and the latest factory scan
tools. CBA shops also offer their technicians a consistent
workload, free training, full-time live technician support and
access to our private Technician Assistance Center. All of your
information will be kept confidential according to EEO guidelines.
Christian Brothers Automotive is an Equal Opportunity Employer.
Christian Brothers Automotive locations practice "At-will"
employment practices.
Keywords: Christian Brothers Automotive, Fayetteville , Automotive Service Advisor / Writer | Up to $90k* & Weekends Off | 401k | Wake Forest, Customer Service & Call Center , Wake Forest, North Carolina
