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Remote Education Technology Customer Support Representative

Company: VirtualVocations
Location: Fayetteville
Posted on: January 9, 2021

Job Description:

A technology company is searching for a person to fill their position for a Remote Education Technology Customer Support Representative.

Core Responsibilities Include:
Working on a busy support desk answering tickets by phone and email
Providing world class customer support and turn detractors into promoters
Skills and Requirements Include:

Company off sites such as happy hours, retreats, and team-building opportunities
Have a year's experience working within a SaaS support team
Able to respond to customers with compassion and understanding of their requests
Capable of handling multiple tasks without dropping core responsibilities

Keywords: VirtualVocations, Fayetteville , Remote Education Technology Customer Support Representative, Education / Teaching , Fayetteville, North Carolina

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