Maintenance Technician II
Company: Corvias Group LLC
Location: Fort Bragg
Posted on: January 27, 2023
Job Description:
DescriptionWho We Are
Corvias' property management philosophy is simple. We take a
holistic, "resident first" approach to housing and maintenance so
our partners can focus on their core mission, whether it's
educating students or maximizing military readiness. For more than
20 years, we've used that approach to create safe, high-quality
places to live, learn, work and interact for our partners'
residents throughout the U.S. If you want to contribute to a team
dedicated to making a difference in the lives of the people we
serve, we'd like to talk to you. Corvias can help you build a
rewarding career that values superior customer service skills,
innovation, and hard work. We'll also provide you with abundant
opportunities for professional growth and giving back.
How You'll Contribute to the Team
The purpose of this role is to provide superb customer service
through timely response and quality maintenance of the physical
asset. The maintenance technician performs community maintenance
activities under the daily operational supervision of the
maintenance supervisor or the lead maintenance technician. This
position is also responsible for carrying out general repairs and
preventive maintenance to using basic trade skills such as
electrical, plumbing, appliance, HVAC, and carpentry work.
Primary Responsibilities Include:
- Inspect and perform preventative maintenance or as-needed
repairs on homes or grounds, which may include plumbing,
electrical, appliance repair, carpentry, masonry or building
construction.
- Provide high quality customer service to all residents by
responding to maintenance requests in a timely and professional
manner, maintaining a clean workspace in the residents'
home.
- Responsible for timely completion of all phases of make
ready/turnover work, and troubleshooting, according to the turn
timeline.
- Complete all work tasks in a safe and efficient manner in
accordance with company safety standards relaying information that
might constitute physical or liability hazard.
- Use and follow safety guidelines for tools and equipment and
demonstrate on a regular basis operational knowledge of these
products.
- Properly complete all documentation such as work orders and
timesheets in accordance with policy guidelines.
- Responsible for being attentive to detail to ensure that all
preventative maintenance tasks and on-going maintenance and repairs
are completed in an exemplary manner and any potential hazards or
warning signs of problems are not overlooked.
- Maintain community appearance with regular playground cleanup,
trash pick-up and other related responsibilities as
required.
- May be called upon to perform grounds and housekeeping
responsibilities.
- Other duties as assigned.
Role Specific Requirements Include:
- High school diploma or equivalent preferred.
- Minimum 3 years' experience in multi-family or housing
maintenance, construction, or trades with proven competency in 2-3
trades or technical school graduate with certification/license in
2-3 trades including: Type I and II EPA, plumbing, electrical,
appliance repair, carpentry, masonry, building
construction.
- Above average knowledge of residential maintenance
operations.
- Ability to lift, lower, carry, push, pull, or otherwise
physically move objects weighing up to 75 lbs from one location to
another, including objects which may be an awkward shape or
size.
- Commitment to participating in the Corvias training program and
ability to successfully complete all assigned Corvias Classroom
courses.
- Above average knowledge and use of hand tools.
- Above average knowledge of OSHA regulations.
- Ability to identify and operate any specialty equipment used
for the specific trade(s).
- Demonstrated ability to operate effectively in a team
environment that is focused on collaboration and accountability;
Ability to effectively train level I Maintenance Techs in a
hands-on setting.
- Customer-focused with the ability to interact with residents in
a professional and courteous manner.
- Ability to read English and interpret documents and communicate
effectively both verbally and in writing.
- Must be available for mandatory after-hours emergency repairs
and/or on call scheduled work rotations.
- Ability to work irregular hours; workdays may include Saturday
or Sunday.
- Valid driver's license required.
- Use of personal vehicle with mileage reimbursement
required.
Competencies:
- Customer Focus - Prioritizes and takes action on the needs of
both internal and external customers. Designs and delivers products
and services with the customer experience top of mind.
- Teamwork and Collaboration - Capable of working well with
others both on the team and cross-functionally to achieve
individual goals, team goals, department goals, and/or
organizational goals. Values diverse perspectives and working with
others as a way to achieve the best output possible.
- Problem Solving and Decision Making - Uses critical thinking to
evaluate problems, gather information, understand causes, and
identify best possible solutions. Invests time in planning,
discovery, and reflection to drive better decisions and more
efficient implementations.
- Resilience - Thrives and grows in a rapidly changing and
complex environment. Displays flexibility, activates networks, and
adopts a continuous growth mindset to learn from mistakes and
bounce back from adversity.
- Creativity and Innovation - Thinks beyond the confines of
traditional models to recognize opportunities and find new and
better ways of doing things. Encourages experimentation and accepts
failure as a driver of innovation.
Exceptional Benefits for Exceptional Team Members
As a company striving to be the best place to work, we want to
ensure an environment of collaboration, inclusion and learning
exists throughout all teams, locations and divisions. To support
our team members, we offer a benefits package that is generous and
flexible enough to meet you where you are today and tomorrow.
Corvias employees are eligible for:
- A choice between two benefit-rich medical, dental and vision
plans
- 401(k) with immediate 100% vesting and contribution
match
- Generous paid time off that increases throughout your
career
- 12 paid holidays
- Paid time off to volunteer
- Tuition reimbursement to support growth and
development
- 100% paid life and AD&D insurance
- Short-term and long-term disability coverage
- Maternity leave
- Paternity Leave
- Military Leave
- Flexible Spending Accounts (Health and Dependent Care)
- Complimentary Employee Assistance Program
Corvias Group, LLC (the "Company") does not discriminate in
employment or applications for employment based on an applicant's
sex, race, color, religion, sexual orientation, national origin,
ancestry, service in the armed forces of the United States,
disability, or any other protected classification as outlined by
Federal, State or local laws.
Learn more about Corvias' External Recruiting Policy.
Learn more about Pay Transparency.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Corvias Group LLC, Fayetteville , Maintenance Technician II, Engineering , Fort Bragg, North Carolina
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