Automotive Service Manager
Company: Classic Toyota of Henderson
Location: Henderson
Posted on: April 4, 2026
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Job Description:
Job Summary: Mills Auto Group is looking for a Service Manager
for Classic Toyota of Henderson who will be responsible for
overseeing and managing all aspects of the service department,
including customer service, operations, and profitability. This is
a full-time position in the auto industry based in the Raleigh,
North Carolina area. This is an individual contributor role with a
base salary plus commission, and the total compensation can range
from $90,000 to $150,000 per year, paid semi-monthly. Compensation
& Benefits: - Base salary plus commission structure - Total
compensation ranging from $90,000 to $150,000 per year - Paid
semi-monthly - Health insurance benefits - 401(k) retirement plan -
Paid time off and holidays - Employee discounts on vehicles and
services Responsibilities: - Manage and supervise a team of service
technicians and support staff - Maintain a high level of customer
satisfaction by ensuring timely and efficient service - Monitor and
improve the department's profitability by analyzing and controlling
expenses - Develop and implement strategies to increase service
department revenue - Review and approve service estimates and
invoices to ensure accuracy and fair pricing - Oversee inventory
management and ordering of parts and supplies - Ensure compliance
with safety and environmental regulations - Train and mentor
service department employees to achieve individual and team goals -
Create and maintain a positive work environment and promote
teamwork - Handle customer escalations and resolve any
service-related issues - Stay updated on industry developments and
trends to identify opportunities for growth and improvement
Requirements: - At least 5 years of experience in an automotive
service management role - Proven record of success in managing a
profitable service department - Excellent leadership, coaching, and
communication skills - Strong knowledge of automotive repair and
maintenance - Familiarity with dealership software and systems -
Ability to work in a fast-paced and dynamic environment - Strong
problem-solving and decision-making abilities - High school diploma
or equivalent (college degree preferred) Location Classic Toyota of
Henderson About the Dealership The Mills Auto Group, which is
seeing rapid growth in the automotive space. Family-owned and
operated, we are proud to have grown from 1 to 40 dealerships. Most
of our team of dedicated and motivated leaders have been with us
since the beginning, most starting in entry-level roles themselves.
We understand the importance of employee growth and promote from
within often. In addition to career development, at Mills Auto
Group, you are recognized for your accomplishments. We have
quarterly and yearly employee appreciation events. We participate
in Degrees at Work and fund our employees’ college education! We
encourage you to get involved with our community outside of the
office as well – whether you choose to participate in the Boys and
Girls Club, Wounded Warriors, or Support Future Leaders, there is
always an opportunity for our employees to help our community.
Keywords: Classic Toyota of Henderson, Fayetteville , Automotive Service Manager, Engineering , Henderson, North Carolina
