Executive Director (Prestwick Village)
Company: Indigo Hall
Location: Laurinburg
Posted on: May 16, 2022
|
|
Job Description:
About our community
We are an exceptional assisted living community, personalizing in
the approach of ensuring every resident has their specific needs
met at every stage. We strive daily to create the best life for all
we serve.
Position summary
The Executive Director (ED) serves as the leader of the community,
overseeing all day-to-day operations and ensuring residents are
receiving exceptional care and service. As a liaison with staff,
residents, families, vendors, providers and the State, this
position must communicate effectively, exercise patience and
understanding, and quickly resolve problems and conflicts that
arise daily. The ED thrives on providing a high level of customer
service and leading a strong team of department heads.
Essential Duties and Responsibilities:
* Oversee the daily operations of all community departments,
working closely with community department heads to ensure resident,
family, and associate satisfaction.
* Lead and manage the community department heads and fill in for
open department head positions whenever needed. Empower and support
the leadership team with recruitment and retention efforts,
onboarding and orientation of new associates, ensure adequate
staffing, and performance management in all areas of the
community.
* Operates within established budgetary guidelines
* Meet personally with community residents and families to discuss
and/or resolve customer concerns/comments/preferences.
* Maintain and ensure ongoing compliance with all state, local and
federal regulations.
* Act as a sales leader in the community, reviewing sales
strategies with the marketing team, as well as providing community
tours and building rapport with current and prospective residents
daily.
* Maintain the property to our highest standards, including
ensuring available rooms are move-in ready by addressing issues
head on.
Benefits
* Competitive wage package (pay rate is based on experience)
* Work/Home Life Balance
* Paid orientation/training
* Benefits (major medical, dental, vision, short/long-term
* Paid Time Off/Holiday Pay
Keywords: Indigo Hall, Fayetteville , Executive Director (Prestwick Village), Executive , Laurinburg, North Carolina
Click
here to apply!
|