Restaurant General Manager
Company: Carrols Restaurant Group, Inc.
Location: Lillington
Posted on: May 26, 2023
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Job Description:
Restaurant General Manager
About Us
Carrols Corporation is one of the largest restaurant companies in
the U.S. and is headquartered in Syracuse, New York. Carrols owns
and operates more than 800 restaurants under the BURGER KING brand
with plans for continue growth. Carrols operates in 17 states and
employs over 22,000 people.
Carrols' success can be attributed to its people; people who are
dedicated to providing outstanding service and quality food for
their guests. Carrols Corporation is mission-focused; everyone from
the President to the Assistant Manager has a clear understanding
and vision of our business and goals of the company.
We take pride in offering our employees a unique ownership-based
culture that rewards performance and fosters longevity. We seek the
best people and are committed to training our management teams to
be leaders in today's quick-service restaurant industry. This
positions them for exceptional career advancement. Our experience
has taught us that commitment to personal development produces the
highest level of success.
Carrols Corporation has over a 55-year history of success in the
quick-service restaurant industry. The talent, vision, and hard
work of our people measures our success. If you are ready for
excitement, personal growth and a challenging career---we're ready
for you
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT
OPPORTUNITY!
If you're ready for a job that sizzles with potential, you're ready
for Burger King! While managing a million-plus dollar-a-year
restaurant, you will develop business disciplines in Accounting,
Human Resources, Training, Marketing, Sales Building, and Cost
Controls.
We realize that in order for our managers to be successful in an
ever-changing business environment, we must devote time, effort,
and commitment to their on-going development needs. The Carrols
Management Development Program is the best in the business. The
program is well defined, comprehensive, and always on the
cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental,
and vision insurance, short-term and long-term disability
insurance, flexible spending plan, company matched 401(k),
quarterly bonus program, annual bonus program, paid vacation time,
personal days, clothing allowance, tuition assistance and much
more.
The restaurant is only the beginning. A commitment to do the best
job possible, regardless of the task, is evident throughout our
organization. We offer real career opportunities. If you are
motivated and want to test your potential, Carrols is the perfect
place for you.
Restaurant General Manager Essential Duties and Responsibilities
Include:
Ability to work a 50+ hour work week. (Includes nights, weekends
and some holidays)
Frequent contact, both inside and outside the restaurant, with the
general public, business, and various community organizations in
order to develop and improve the restaurant's public relations.
Communicate with outside purveyors concerning the delivery of
quality supplies and repairs to restaurant equipment.
Occasional communication with Home Office personnel concerning
public policy and procedures relevant to the restaurant's
operation.
Maintain staffing levels (hiring employees and/or scheduling work
hours) through effective planning, which will assure the efficient
operation of the restaurant in accordance with company policy and
the respective state and federal labor laws.
Supervise subordinate staff to assure that customers are treated
promptly and courteously; products are of specified quality and
quantity; equipment is maintained properly; sanitation standards
are complied with, and the restaurant is maintained in a neat and
attractive manner.
Utilize all company training tools to provide crew employees with
on-the-job training in all aspects of restaurant operation.
Implement and execute appropriate restaurant level financial
controls (petty cash, profit and loss statements, daily deposits,
WebCEMS, payroll, NOI reports, budget book, EOD reports, etc.) to
assure proper accountability of company funds.
Implement appropriate restaurant level financial controls to assure
that supplies are ordered as needed; materials received are of good
quality and in the proper quantity and that proper accountability
for supplies is maintained.
Receive and resolve customer complaints in a tactful manner in
order to maintain customer satisfaction.
Appraise performance of subordinates to assure that job performance
is appropriately recognized.
Prepare projections of future sales and expenses in order to
establish realistic yet challenging profit objectives.
Exercise sound managerial judgment and decision-making pertaining
to all employee relations and personnel actions (i.e., timely
performance evaluations, grievance handling, disciplinary actions,
employee counseling, etc.) in order to develop attitudes of
cooperation, enthusiasm and professionalism.
Complete, approve, submit and maintain files on all internal
records and reports as required by law and company policy.
Train and develop the capabilities of Assistant Managers and
Manager Trainees in the areas of management skills and technical
knowledge in order to provide for growth.
Maintain a safe work environment for all employees and
customers.
Other duties as assigned.
If this sounds like you, and would like to be part of a great team
and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
Keywords: Carrols Restaurant Group, Inc., Fayetteville , Restaurant General Manager, Executive , Lillington, North Carolina
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