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Patient Advocate/Risk Management Assistant

Company: FirstHealth of the Carolinas
Location: Pinehurst
Posted on: May 28, 2023

Job Description:

Serves as a resource in resolving ethical issues. Responds to all patient and family concerns and investigates providing interventions and follow-up as appropriate. Acts as an intermediary to FHC administration and physicians on behalf of the patients and their families. Performs administrative assistant functions. Oversees requisitioning and/or purchasing of supplies and equipment. Serves as department administrator for STARS. Maintains patient relations data in STARS database and generates information/reports as needed. Provides Advance Directive education to patients, their families and FHC staff. Communicates pertinent information in a timely manner. Qualifications: Associates degree preferred with 3-5 years of experience working in a healthcare setting. Experience in managing complaints and grievances or customer service preferred. Computer skills using Windows XP and Microsoft Office (Word, Excel, and Power Point) required.

Keywords: FirstHealth of the Carolinas, Fayetteville , Patient Advocate/Risk Management Assistant, Executive , Pinehurst, North Carolina

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