Clinical Outcomes Manager
Company: Avidex Industries LLC
Location: Cary
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Position Summary The Clinical
Outcomes Manager serves as a strategic clinical partner to
healthcare clients, applying advanced nursing knowledge and
professional judgment to drive measurable improvements in
nursing-related outcomes through the effective use of the company’s
patient engagement platform. This role works closely with hospital
leadership and clinical stakeholders to support solution
optimization, workflow integration, and performance measurement.
The Clinical Outcomes Manager ensures clinical effectiveness,
promotes system adoption, and supports long-term client success
through outcome-driven insights and professional collaboration.
Skills & Core Strengths Advanced clinical judgment and nursing
expertise Healthcare operations knowledge Clinical workflow
analysis and optimization Patient engagement strategy development
Outcome measurement and performance analysis HCAHPS and readmission
data interpretation Stakeholder engagement and executive
communication Cross-functional collaboration Clinical training
design and facilitation EHR and patient engagement platform
familiarity Data-driven decision support Relationship management
across all organizational levels Presentation and influence skills
Strategic problem-solving What You’ll Do Serve as the Clinical
Outcomes Manager for assigned client accounts. Provide clinical
oversight and strategic guidance for implementation and
optimization of solutions. Build and maintain relationships with
hospital leadership, including CIOs and CNOs. Act as a clinical
advisor and liaison between clients and internal teams. Collaborate
with clinical staff to design and monitor patient engagement and
education strategies. Identify workflow improvements and system
integration opportunities. Analyze client performance metrics
(e.g., HCAHPS, readmission rates, usage analytics) to recommend
improvements. Provide reporting and interpretation of engagement
and benchmark data. Participate in cross-functional planning and
client review meetings. Support reference activities such as
testimonials, case studies, and site visits. Advise on nurse-driven
initiatives such as patient safety, virtual care, and patient
engagement. Support sales efforts by providing clinical insight
during prospective client discussions. Contribute to clinical
training, feature design feedback, and education content
recommendations. What We’re Looking For Bachelor’s degree required;
Master’s degree in Nursing, Healthcare Administration, or related
field preferred. Active Registered Nurse (RN) license required.
Minimum 3 years of nursing experience in a hospital or acute care
setting. Strong understanding of hospital operations and patient
care delivery. Experience interpreting clinical performance and
engagement data. Excellent written and verbal communication skills.
Ability to influence and collaborate with senior healthcare
leaders. Familiarity with patient engagement platforms and EHR
systems. Proficiency in Microsoft Office and related applications.
Ability to travel overnight approximately 25%. About Us: Avidex is
a leading player in the a udiovisual (AV) and information
technology (IT) integration industry, delivering cutting-edge
solutions to a diverse range of clients. We pride ourselves on
innovation, technical expertise, and a commitment to excellence. As
we continue to expand, we are seeking a highly skilled and
experienced Clinical Outcomes Manager to join our dynamic team in
the Cary, North Carolina area. What we offer: Competitive
compensation plan. Health, dental, and vision benefits. 401(k)
retirement plan with employer match. up to 3 weeks of Vacation and
7 days of Sick time off, both prorated. 10 Paid Holidays. 8 hours
to volunteer on your favorite cause. Opportunities for professional
growth and development. Collaborative and innovative work
environment. Avidex is an equal opportunity employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability, or status as a protected veteran. We are committed to
providing a workplace that is free from discrimination, harassment,
and where all employees are treated with respect and dignity. We
believe that diverse perspectives enhance our organization and
contribute to innovation, collaboration, and overall success.
Keywords: Avidex Industries LLC, Fayetteville , Clinical Outcomes Manager, Healthcare , Cary, North Carolina
