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Team Leader/Supervisor

Company: Apple Crate Naturals
Location: Fayetteville
Posted on: September 22, 2022

Job Description:

*About Us: **Apple Crate Naturals* is a family owned health food store focused on providing quality health products including supplements, vitamins, body care, and essential oils as well as organic and specialty foods with outstanding customer service.We love helping our customers find awesome, healthy food and natural solutions for their health concerns in a positive health conscious environment. Our Team Leaders are an integral part of that equation.*Role: *Team Leaders are the bridge between employees and management, and the first to act on customer issues. They facilitate a positive and unique customer experience, effectively lead the floor team towards excellence, and exemplify our company core values to all staff.*Responsibilities: *Supervises assigned shiftsEncourages and supports team membersKeeps team on task through communication and collaborationOrganizes and facilitates special projectsFirst point of contact for floor, customer, or employee issuesCommunicates and coordinates duties with partnering Team LeadersUpdates end caps and sale signs on monthly/bimonthly scheduleManages expirationsAccurately handles nightly drawer reconciliationsReports to managers on consistent basis with any issuesAssists in training team membersMaintains customer experience in line with core valuesManages food sample rotationsTakes initiative in all things*Requirements: *Exemplifies all core valuesOpen availability including evenings and weekendsChampion for the culture and brand of the storeMaintains professional appearanceAbove average math skillsDemonstrates servant leadershipIs a self-starterWilling to attend classes, read books, etc for professional growthAttends weekly and quarterly meetings*Results: *Completes checklist dailyHas consistent drawer accuracyAids in raising company average basket through staff encouragement and salesFollows processes for outstanding customer experienceMaintains employee moraleEnsures procedural compliance for all shift staff*Company Core Values: *Positive Attitude- Maintaining optimistic outlook by turning challenges into opportunities.Customer Service that WOW's! - Committed in heart and mind to our customers and our mission.Team Player- Supporting other team members in their work and showing commitment to the overall performance of the team.Integrity- Uphold our ethics and principles with every action and every decision.Continuous Improvement- A commitment to growth both personal and professional. An endless appetite for learningJob Type: Full-timePay: $13.00 - $15.50 per hourBenefits:* 401(k) matching* Employee discount* Paid time offSchedule:* 5x8* Day shift* Evening shift* Weekend availabilityExperience:* Leadership: 2 years (Required)Work Location: One location

Keywords: Apple Crate Naturals, Fayetteville , Team Leader/Supervisor, Hospitality & Tourism , Fayetteville, North Carolina

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