Area Manager

Company: Westlake Services
Location: Fayetteville
Posted on: May 28, 2023

Job Description:

Automotive Portfolio Area Manager - Westlake Flooring

Westlake Flooring Services was established in 2013 as a division of Westlake Financial Services - the leading lender for independent and franchise dealerships. Founded as a way to provide both independent and franchise dealers floor plan lines of credit; Westlake Flooring strives to suit any business's needs. Westlake Flooring has financed over 190,000 vehicles for more than 2,500 dealerships in over 46 states. Our cutting-edge technology, customer service, unique partnerships, and flexible terms makes us the most dealer friendly floorplan provider in the United States.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• The primary responsibilities include building and maintaining relationships with customers, increasing the customers use of the line of credit, identifying and mitigating account risk and collections pre and post default
• The initial primary responsibilities is growing the portfolio by collection new dealer applications, including timely follow up on new leads and referrals
• Achieve goals and performance targets as set by the company by daily production and activities with calls and visits to customers, collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth and risk mitigation
• Educate customers on desired account and audit performance, self-service options, and best practices and coach them to ensure compliance with company policies and expectations
• Collect and analyze customer financial information and various internal reports, scorecards, and dashboards to assess add monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk
• Support the Risk department with post and pre-default risk mitigation
• Serve as a fiduciary for the company including identifying and reporting to the company any material information or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company
• Document notes and all activities and client interactions through various company CRSs as required by the company
• Create synergies throughout all Hankey Group companies
• Perform all other duties as assigned EDUCATION AND/OR EXPERIENCE:
  • Bilingual (English, Spanish)
  • Knowledge of the automotive industry (various sectors)
  • Strong financial acumen with working knowledge of key financial tools and terminology
  • Strong presentation, verbal, and written communication skills
  • Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization
  • Strong time management skills with ability to manage deadlines
  • Strong negotiation and collection skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a remote environment
  • Proficient in Excel, Word, PowerPoint, Outlook, and Teams
  • BA/BS in related field and 3 years of related experience; or an equivalent combination of education and work-related experience
  • 2+ years related experience in finance, sales, account management and/ or collections required
  • Travel: Greater than 25% with some overnight travel required
  • Ability to travel, fly, drive
  • Ability to sit and stand for extended periods of time
  • Valid driver's license required for this position BENEFITS
    • Medical, Dental, and Vision benefits
    • Life Insurance, Flexible Spending Account
    • 401K matching
    • Employee Stock Ownership Program in a $14.2 Billion Company, plus company matching
    • Wellness Program
    • Westlake University, Certification Programs
    • Career Path Opportunities
    • Discounts on Parks, Museums, Movie Tickets, and Attractions
    • AT&T Wireless Discounts
    • Employee Loan Assistance
    • Paid Vacations Days
    • Paid Sick days
    • Paid holidays
    • Rental Car Discounts
    • Dell Member Purchase Program
    • UKG Wallet
      
      *ACKNOWLEDGMENTS*
      
      We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
      
      We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

Keywords: Westlake Services, Fayetteville , Area Manager, Hospitality & Tourism , Fayetteville, North Carolina