Area Manager
Company: Westlake Services
Location: Fayetteville
Posted on: May 28, 2023
Job Description:
Automotive Portfolio Area Manager - Westlake Flooring
Westlake Flooring Services was established in 2013 as a division of
Westlake Financial Services - the leading lender for independent
and franchise dealerships. Founded as a way to provide both
independent and franchise dealers floor plan lines of credit;
Westlake Flooring strives to suit any business's needs. Westlake
Flooring has financed over 190,000 vehicles for more than 2,500
dealerships in over 46 states. Our cutting-edge technology,
customer service, unique partnerships, and flexible terms makes us
the most dealer friendly floorplan provider in the United
States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- The primary responsibilities include building and maintaining
relationships with customers, increasing the customers use of the
line of credit, identifying and mitigating account risk and
collections pre and post default
- The initial primary responsibilities is growing the portfolio
by collection new dealer applications, including timely follow up
on new leads and referrals
- Achieve goals and performance targets as set by the company by
daily production and activities with calls and visits to customers,
collaborating with internal partners to drive revenue and maximize
profitability through prudent account management, controlled growth
and risk mitigation
- Educate customers on desired account and audit performance,
self-service options, and best practices and coach them to ensure
compliance with company policies and expectations
- Collect and analyze customer financial information and various
internal reports, scorecards, and dashboards to assess add monitor
dealer performance and address with the dealer as appropriate to
drive growth and manage risk
- Support the Risk department with post and pre-default risk
mitigation
- Serve as a fiduciary for the company including identifying and
reporting to the company any material information or internal
non-compliance with company policies, attempted or actual fraud
upon the company or any other circumstance that may require
identification and reporting to protect the company
- Document notes and all activities and client interactions
through various company CRSs as required by the company
- Create synergies throughout all Hankey Group companies
- Perform all other duties as assigned EDUCATION AND/OR
EXPERIENCE:
- Bilingual (English, Spanish)
- Knowledge of the automotive industry (various sectors)
- Strong financial acumen with working knowledge of key financial
tools and terminology
- Strong presentation, verbal, and written communication
skills
- Strong interpersonal skills with ability to interact with
clients, collaborate with internal team members. and external
partners at various levels within the organization
- Strong time management skills with ability to manage
deadlines
- Strong negotiation and collection skills
- Strong analytical and problem-solving skills
- Ability to work independently and in a remote environment
- Proficient in Excel, Word, PowerPoint, Outlook, and Teams
- BA/BS in related field and 3 years of related experience; or an
equivalent combination of education and work-related
experience
- 2+ years related experience in finance, sales, account
management and/ or collections required
- Travel: Greater than 25% with some overnight travel
required
- Ability to travel, fly, drive
- Ability to sit and stand for extended periods of time
- Valid driver's license required for this position BENEFITS
- Medical, Dental, and Vision benefits
- Life Insurance, Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $14.2 Billion Company,
plus company matching
- Wellness Program
- Westlake University, Certification Programs
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and
Attractions
- AT&T Wireless Discounts
- Employee Loan Assistance
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- Rental Car Discounts
- Dell Member Purchase Program
- UKG Wallet
*ACKNOWLEDGMENTS*
We will consider for employment all qualified Applicants, including
those with Criminal Histories, in a manner consistent with the
requirements of applicable state and local laws, including the City
of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully
discriminate in employment. No question on this application is used
for the purpose of limiting or excluding any applicant from
consideration for employment on a basis prohibited by local, state,
or federal law. Equal access to employment, services, and programs
is available to all persons. Those applicants requiring reasonable
accommodation to the application and/or interview process should
notify a representative of the organization.
Keywords: Westlake Services, Fayetteville , Area Manager, Hospitality & Tourism , Fayetteville, North Carolina
Didn't find what you're looking for? Search again!
Loading more jobs...