Lead Sales Associate
Company: Dollar General
Location: Pembroke
Posted on: November 17, 2023
Job Description:
Company Overview: Dollar General Corporation has been delivering
value to shoppers for more than 80 years. Dollar General helps
shoppers Save time. Save money. Every day. - by offering products
that are frequently used and replenished, such as food, snacks,
health and beauty aids, cleaning supplies, basic apparel,
housewares and seasonal items at everyday low prices in convenient
neighborhood locations. Dollar General operates more than 18,000
stores in 47 states, and we're still growing. Learn more about
Dollar General at www.dollargeneral.com. Job Details: GENERAL
SUMMARY: - -Function as a Cashier and/or Stocker and act in a lead
capacity in the absence of the Store Manager or Assistant Store
Manager. - Assist in setting and maintaining plan-o-grams and
programs. - Provide exemplary customer service. - Perform other
duties as necessary to maximize profitability, customer
satisfaction, and teamwork, while protecting company assets and
reducing losses. -DUTIES and ESSENTIAL JOB FUNCTIONS: -
- Unload trucks according to the prescribed process for the
store.
- Follow company work processes to receive, open and unpack
cartons and totes.
- Stock merchandise; rotate and face merchandise on shelves and
build merchandise displays.
- Restock returned and recovered merchandise.
- Order zones and drop shipment categories, following prescribed
ordering practices, as assigned by the Store Manager.
- Assist in plan-o-gram implementation and maintenance.
- Assist customers by locating merchandise.
- Bail cardboard and take out trash; dust and mop store floors;
clean restroom and stockroom.
- Greet customers as they enter the store.
- Maintain register countertops and bags; implement register
countertop plan-o-grams.
- Operate cash register and flatbed scanner to itemize and total
customer's purchase; bag merchandise.
- Collect payment from customer and make change.
- Clean front end of store and help set up sidewalk
displays.
- Help to maintain a clean, well-organized store and facilitate a
safe and secure working and shopping environment.
- Provide superior customer service leadership.
- Follow company policies and procedures as outlined in the
Standard Operating Procedures manual, Employee Handbook, and
company communications.
- Open and/or close the store under specific direction of the
Area Manager.In the Absence of the Store Manager or Assistant Store
Manager:
- Authorize and sign for refunds and overrides; count register;
make bank deposits.
- Assist in maintaining strict cashier accountability, key
control, and adherence to company security practices and cash
control procedures.
- Monitor cash levels and make appropriate drawer pulls as
directed by the Store Manager.
- Monitor cameras for unusual activities (customers and
employees), if applicable.
- Supply cashiers with change when needed.
- Complete all required paperwork and documentation according to
guidelines and deadlines as assigned. Qualifications: -KNOWLEDGE
and SKILLS: -
Ability to perform mathematical
calculations such as addition, subtraction, multiplication,
division, and percentages.Knowledge of cash handling procedures
including cashier accountability and deposit control.Ability to
perform IBM cash register functions.Knowledge of cash, facility and
safety control policies and practices.Effective interpersonal and
oral & written communication skills.Understanding of safety
policies and practices.Ability to read and follow plan-o-gram and
merchandise presentation guidance.WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent and
six months of supervisory experience (or related
experience/training) preferred.WORKING CONDITIONS
Frequent walking and standingFrequent
bending, stooping, and kneeling to run check out station, stock
merchandise and unload trucks; which may also require the ability
to push and/or pull rolltainers for stocking merchandiseFrequent
handling of merchandise and equipment such as handheld scanners,
pricing guns, box cutters, merchandise containers, two-wheel
dollies, U-boats (six-wheel carts), and rolltainersFrequent and
proper lifting of up to 40 pounds; occasional lifting of up to 55
poundsOccasional climbing (using step ladder) up to heights of six
feetFast-paced environment; moderate noise levelOccasional exposure
to outside weather conditionsOccasional or regular
driving/providing own transportation to make bank deposits, attend
management meetings and travel to other Dollar General
stores.Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
Keywords: Dollar General, Fayetteville , Lead Sales Associate, Hospitality & Tourism , Pembroke, North Carolina
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