Site Leader

Company: TE Wash Holdings
Location: Wilmington
Posted on: February 16, 2026

Job Description:

Job Description Job Description Description: Are you a natural leader with a passion for team development and customer service ? Tommy’s Express Car Wash is looking for a Site Leader to oversee all day-to-day operations at our Wilmington, NC location. This is a hands-on leadership role where you’ll be responsible for driving operational excellence, training a high-performing team, and ensuring an outstanding guest experience. Why Join Tommy’s Express? Competitive Pay & Bonus Incentives – Be rewarded for performance and company growth! Full-Time Benefits – Health, dental, vision, paid time off, and more! Career Advancement – Grow within a rapidly expanding company! Fast-Paced & Fun Work Environment – Lead an energetic team in a clean, organized, and upbeat setting. What You’ll Do: Lead Daily Operations – Oversee all aspects of the car wash, ensuring smooth and efficient workflow. Manage & Develop Your Team – Hire, train, and mentor employees while fostering a positive and customer-focused culture. Customer Service Excellence – Handle guest concerns, resolve issues, and maintain a high standard of service. Drive Business Success – Implement marketing initiatives, monitor key performance metrics, and optimize team productivity. Site Maintenance & Compliance – Conduct weekly audits , ensure safety protocols are followed, and maintain a clean, well-functioning facility. Financial & Inventory Management – Monitor budgets, track expenses, and ensure proper use of company resources. What We’re Looking For: Proven Leadership Experience – Background in retail, hospitality, or service-based management preferred. Strong Communication & People Skills – Ability to lead, train, and motivate a team effectively. Problem-Solving & Decision-Making – A proactive mindset with the ability to adapt to challenges quickly. Tech-Savvy & Organized – Familiarity with scheduling, reporting, and inventory tracking software. Hands-On Work Ethic – Willing to assist with operations and work alongside the team when needed. Physical & Safety Requirements: Ability to stand, walk, bend, kneel, and lift items over 50 lbs. Comfortable working in an outdoor environment , around moving mechanical parts. Knowledge of safety procedures , including lock-out/tag-out, ladder safety, and PPE requirements. Compensation & Benefits: Pay: Starting at $50,000 - $60,000 per year (based on experience) Bonus Incentives – Performance-based bonuses available! Full-Time Benefits – Health, dental, vision, paid time off, employee discounts, and paid training. Requirements: Experience: 2 years in management, preferably in retail, hospitality, or service-based industries . Leadership: Proven ability to hire, train, and develop a high-performing team. Customer Service: Strong focus on guest experience with the ability to handle complaints professionally. Business Acumen: Understanding of scheduling, budgeting, inventory management, and performance metrics . Problem-Solving: Ability to troubleshoot equipment, staffing, and operational issues . Tech-Savvy: Comfortable using POS systems, scheduling software, and reporting tools . Physical Requirements: Ability to stand, walk, bend, kneel, and lift 50 lbs. ; comfortable working outdoors in all weather conditions . Safety Knowledge: Familiar with OSHA standards, Lock-Out/Tag-Out, PPE, and other safety protocols . Valid Driver’s License: Required for occasional off-site errands or training. How to Apply: If you’re ready to lead a dynamic team in a fast-growing company , apply today! Immediate interviews available. Be a part of something exciting and rewarding at Tommy’s Express Car Wash – Wilmington, NC!

Keywords: TE Wash Holdings, Fayetteville , Site Leader, Hospitality & Tourism , Wilmington, North Carolina