CMA or RMA [Pinehurst] [All Departments] [FT 40 hrs]
Company: Pinehurst Surgical Clinic PA
Location: Pinehurst
Posted on: March 16, 2023
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Job Description:
Description:SUMMARY: The Clinical staff CMA are multi-skilled
health professionals who work interdependently with other
healthcare professionals to provide quality healthcare to the
patient. They are trained to perform both administrative and
clinical skills. The goal of the clinical staff is to optimize
outcomes and improve the quality of life for patients through
efficient, cost effective care. ORGANIZATIONAL RELATIONSHIPS:
Accountable to the Clinical Department Manager POSITION
REQUIREMENTS:1. People: 1. Patient Satisfaction/Responding to
Patients: 2. Appropriately schedules time off/Limit unscheduled
absences 3. Respond to telephone inquiries relating to department
services. 4. Return patient calls promptly. 5. Notify Patient of
test results in a timely manner per clinic/department policy 6.
Provide clean and comfortable environment for patients. 7. Perform
all duties in a timely and efficient manner. 8. Schedule follow-up
allergy injections as needed 2. Service: 1. Prepare patients for
examinations, procedures and give follow up allergy injections 2.
Greet and arrive the patient 3. Follow patient verification
protocol 4. Provide high level of customer service 5. Accurately
obtain and record medical histories verify all allergies,
medications, and vital signs per clinic and department protocol 6.
Order, collect and prepare laboratory specimens as needed 7.
Explain treatment procedures 8. Ensure proper consents have been
signed prior to the procedure by both the patient and MD 9. Draw up
and/or give injections as ordered by MD 10. Perform vial testing
for follow-up allergy patients per department protocol Assist the
physician during examinations and procedures as needed: 1. Provide
educational materials and aftercare instructions 2. Supply proper
equipment 3. Applies universal precautions and maintain a sterile
field as appropriate for procedures 4. Prepare dressings 5. Clean
and dress wounds by order of physician 6. Take photographs 7.
Remove staples or sutures 8. Prepare and administer medications as
directed 9. Order x-rays, cultures 10. Respond to prescription
requests/refills 11. Perform other clinical functions as delegated
and supervised by the physician 12. Escort patient to the
secretary, patient access service associate, or financial counselor
13. Prepare pathology form, cup collection label, log and record
per policy 14. Recognize and respond to emergencies per policy
Perform administrative duties as directed: 1. Document patient
communications and treatments accurately and appropriately 2.
Answer telephones and respond to clinical voice mail messages per
policy 3. Obtain prior authorization for medications 4. Manage KPI
reports including duplicate medication and medical reconciliation
5. Maintain task lists 6. Complete charge tickets, labels,
consents, dx codes 7. Other duties as assignedPost-Operative Follow
up: 1. Calls post-operative patients 2. Responds to prescription
requests/refills. 3. Provides aftercare instructions. 3. Quality:
1. Computers: Electronic Medical Records & Practice Management
Tasks: 2. Accurate Documentation of: All patient history,
injections and patient education per clinic policy 3. Input
charges, notes etc. into Touch works per policy 4. E-Fax and call
prescriptions 5. Monitor & complete daily clinical tasks per
department protocol Maintain rooms, equipment and supplies: 1.
Clean rooms and change linens per clinic policy. 2. Empty exam
rooms of instruments that need to be cleaned secure nurse's station
cabinets nightly. 3. Dispose of all biohazard material per clinic
policy 4. Assist with ordering clinical and allergy supplies as
needed. Put away stock upon arrival. 5. Perform inventory of
products and prepare reports as requested. 6. Maintain inventory
and stocking of products 7. Sterilize and clean equipment and
supplies per established protocols 8. Ensure maintenance of
equipment is maintained. 9. Review department stock medications and
samples regularly for expiration date 10. Clean exam room and
nurses' station counters and chairs per clinic policy 4. Safety:
Ensure Patient & Staff Safety: 1. Follow OSHA guidelines 2. Follow
universal precautions when caring for patients; Use PPE as directed
3. Follow all PSC policies when caring for patients 4. Provide
wheelchairs and assist patients with ambulation as needed. 5. Ask
for assistance when needed for lifting or transfer patients 5.
Finance: 1. Proactively Assist in Fiscal Management of Clinic
Resources: 2. Assist with maintaining established par levels on
regularly used supplies. 3. Avoid the need to over-night items or
pay increased shipping fees for rush orders. 4. Notify manager or
discuss with peers blocks of time when there are no appointments to
maximize down time completing tasks that are difficult to due
during a busy clinic.6. Growth: 1. Work Collaboratively to Promote
Increase in Allergy Clinic Patient Volume 2. Assist MD's,
department manager and marketing director with department
promotions as needed 3. Look for ways to expand the clinic services
and patients. Discuss with department manager as needed. 7. Other
duties as assigned. This document is intended to describe the
general nature and level of work performed. It is not intended to
serve as an exhaustive list of all duties, skills, and
responsibilities required of personnel so classified. Refer to the
department policy and procedure manual for procedure specific
personal protective equipment requirements. PHYSICAL
REQUIREMENTS
Keywords: Pinehurst Surgical Clinic PA, Fayetteville , CMA or RMA [Pinehurst] [All Departments] [FT 40 hrs], Human Resources , Pinehurst, North Carolina
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