Remote Senior Tier 1 Technical Support Customer Advocate
Company: VirtualVocations
Location: Fayetteville
Posted on: June 24, 2022
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Job Description:
A digital product design platform is in need of a Remote Senior
Tier 1 Technical Support Customer Advocate.
Core Responsibilities of this position include:
Troubleshooting qualified customer support inquiries
Comparing, analyzing, qualifying, and escalating customer
requests
Advocating for ways to improve the customer experience
Required Skills:
Experience in a technical field
Related customer support, community moderation, or account
management experience
Have worked as or with designers or other creative
professionals
Able to use both a Mac and PC
Keywords: VirtualVocations, Fayetteville , Remote Senior Tier 1 Technical Support Customer Advocate, IT / Software / Systems , Fayetteville, North Carolina
Click
here to apply!
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