Director of Architecture- ServiceNow
Company: JPMorganChase
Location: Wilmington
Posted on: April 3, 2026
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Job Description:
Description Step into the role of a Principal Architect at
JPMorganChase and become a driving force behind the development and
adoption of cutting-edge, cloud-based technologies. As a Director
of Architecture at JPMorganChase within the Digital Workflows
Product Line, you lead across multiple areas, manage the activities
of multiple departments, and collaborate across both business and
technical domains in the Architecture function to execute critical
initiatives of the function. Your expertise is applied
cross-functionally to drive the adoption and implementation of
technical methods within various teams and aid the firm in
remaining at the forefront of industry trends, best practices, and
technological advances. Job responsibilities Leads multiple
architecture and process implementations across departments to
achieve firmwide architecture objectives Directly manages multiple
areas with strategic transactional focus Provides leadership and
high-level direction to teams while frequently overseeing employee
populations across multiple platforms, divisions, and lines of
business Acts as the primary interface with senior leaders,
stakeholders, and executives while driving consensus across
competing objectives Manages multiple stakeholders, complex
projects, and large cross-product collaborations Champions the
firm’s culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills 10 years of
experience in Enterprise / Solution architecture in development and
or infrastructure organizations ServiceNow advanced certifications
(CTA, CMA, etc.) Java, Database, Data Warehouse experience Ability
to “think big” and challenge conventional wisdom regarding
technology refresh and hype Strong leadership and negotiation
skills with business and technical groups Demonstrated ability to
build consensus among many stakeholders Comfortable with ambiguity
and willing to take principled bets on new technology Deep
understanding of cloud technologies, services and solutions
Experience working within a large global organizations Experience
in managing delivery of complex technology solutions Preferred
qualifications, capabilities, and skills Experience working at code
level Exceptional organizational skills with high attention to
detail Experience of working in a matrix management model,
utilizing virtual teams Excellent communicator at all levels of the
organization Ability to forge strong relationships and build a wide
network throughout the firm
Keywords: JPMorganChase, Fayetteville , Director of Architecture- ServiceNow, IT / Software / Systems , Wilmington, North Carolina
