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Desktop Support Engineer - Information Services & Technology

Company: Cape Fear Valley Health System
Location: Fayetteville
Posted on: October 9, 2018

Job Description:

Cape Fear ValleyCape Fear Valley Health has grown from a community hospital to a 942-bed regional health system. Cape Fear Valley Medical Center, its flagship hospital, is a state-designated Level III Trauma Center. It also specializes in cardiac care, cancer treatment and surgical services as well as neuroscience, physical rehabilitation, orthopedics and more. Services for children include a pediatric emergency department, pediatric intensive care unit and a Level IV neonatal intensive care unit. A private, not-for-profit organization with more than 1 million patient visits annually, it has eight hospitals with 7,000 employees and 850 physicians. Our physicians and facilities serve a six-county region of southeastern North Carolina that includes Fayetteville, Fort Bragg, Hope Mills, Raeford, Spring Lake, Lumberton, Elizabethtown, Clinton, Lillington, Dunn, and beyond. Cape Fear Valley Health?s medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital and Health Pavilion North as well as numerous primary and specialty clinics spread throughout the Cape Fear region. A half-century after its opening day, Cape Fear Valley Health is the healthcare provider of choice for thousands of families in the Cape Fear Region. Our mission is "providing exceptional healthcare for all our patients." To fulfill our mission, we strive to hire healthcare professionals with an exceptional level of passion for patient care. We empower our employees with a dynamic work environment, on-going professional growth opportunities and competitive salaries and benefits.Our patients are the most important people in the world which is why we demand the very best from our employees. In return, we empower our employees with a dynamic work environment, on-going professional growth opportunities and excellent salaries and benefits. Because in the end, our dedicated employees are the lifeblood of our organization. Do you have the passion to join such a winning team?Job SummaryThe principle function of a Desktop Support Engineer is to provide exceptional customer support to CFVHS Physicians/Personnel who uses the computer in the performance of their duties. These services include but are not limited to issues related to information technology and may include duties in one or more of the technical areas specified; hardware, software, network, and support services for departments throughout the hospital system.Job Qualifications2-year college degree, with a concentration in Computer Science, Information Systems, or related field, or an equivalent. Combination of education and experience required. 2-4 years of related hardware/network experience. Excellent oral communication with emphasis on phone skills. Ability to work under time pressures while maintaining a customer service attitude. Must be proficient and knowledgeable in Windows/2000/XP. Must demonstrate the ability to troubleshoot hardware and software related issues. Must currently possess Comptia A+, Network+ certification and current Microsoft MCP. Self motivated with attention to detail. Organizes workload, sets priorities and works within deadlines. Effective writing and interpersonal ability. Ability to work independently and in a team environment. Project Management experience a plus. Experience maintaining business / medical applications will be a significant asset.*APPLICATIONS MUST BE 100% FILLED OUT. DO NOT LEAVE ANY BLANK SPACES. Add To Cart * Note: current employees must apply via HR Infoweb*SDL2017

Keywords: Cape Fear Valley Health System, Fayetteville , Desktop Support Engineer - Information Services & Technology, IT / Software / Systems , Fayetteville, North Carolina

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