Dunnhumby: Customer Insights Director

Company: Dunnhumby
Location: Fayetteville
Posted on: October 11, 2020

Job Description:

Job description:Dunnhumby is seeking a Customer Insights Director who expects more from their career. You will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment. You will be responsible for driving collaboration between business partners, understanding key business challenges, and embedding a Customer 1st approach into decision making.Required profile: What we expect from you Bachelors degree in a relevant subjectManage assigned Retail or CPG client relationships and workplans Support team effort to instil a Customer 1st approach and process to managing their business Become an expert and teacher of our Data Science, Software, and approaches Support sales and renewal efforts with your Retail or CPG client stakeholder Undertake projects, partnering with Data Scientist colleagues, to dive deep into client data and make recommendations to clients to achieve positive business results and an improved customer experience Manage implementation of new processes, tools, and solutions with the client and as part of a large team environment 4-6 years relevant experience * This role will be remote until spring 2021. There is an expectation to work onsite in the future.Company description:Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo.What we offer:What you can expect from us We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also, a degree of personal flexibility you might not. Plus, thoughtful perks, like early finish Friday and your birthday off. Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Womens Network, dh Proud, dh Parents & Carers, dh One and dh Thrive as the living proof. Everyones invited. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.by Jobble

Keywords: Dunnhumby, Fayetteville , Dunnhumby: Customer Insights Director, Other , Fayetteville, North Carolina