FayettevilleRecruiter Since 2001
the smart solution for Fayetteville jobs

Tax Associate

Company: Intuit
Location: Fayetteville
Posted on: October 14, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Fayetteville , Tax Associate, Other , Fayetteville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Delivery Driver - Weekly Pay
Description: Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You ll earn by bringing (more...)
Company: Uber Eats
Location: Wilson
Posted on: 10/20/2020

Lease Purchase CDL-A OTR Contractor
Description: LEASE PURCHASE CDL-A TRUCK DRIVERS - OWN YOUR TRUCK IN AS LITTLE AS 12 MONTHS ASK ONE OF OUR RECRUITERS ABOUT OUR NEW SETTLEMENT PLUS PROGRAM- 1,000 Weekly Pay Guarantee CDL- Lease Purchase
Company: Risinger Brothers Transfer, Inc.
Location: Wilson
Posted on: 10/20/2020

Navy Chaplain
Description: ABOUT The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Buddhist and many others. Each Chaplain is also a Navy (more...)
Company: Navy
Location: Wilson
Posted on: 10/20/2020


Naval Aviator
Description: ABOUT Search for underwater threats. Deliver payloads of incredible firepower or necessary manpower. Execute strategic aerial maneuvers anywhere from the stratosphere, to mere feet above the sea. This (more...)
Company: Navy
Location: Wilson
Posted on: 10/20/2020

Remote Work-From-Home Independent Contractor - Call Center Representative
Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.--Our well-known clients are seeking Independent Contractors to provide virtual (more...)
Company: LiveOps
Location: Wilson
Posted on: 10/20/2020

Overnight Shift Leader
Description: The grand opening of the new Wake Forest store will be in Spring 2021 Training and on-boarding will begin in Winter 2020 We re looking for passionate people ready to collaborate, develop and be leaders. (more...)
Company: Wegmans Food Markets
Location: Rocky Mount
Posted on: 10/20/2020

Resp Therapist, Reg-Peds (Raleigh Campus) - Full-time - Weekend Night/Day
Description: About WakeMed: Serving the community since 1961, WakeMed Health amp Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest (more...)
Company: WakeMed
Location: Wilson
Posted on: 10/20/2020

Navy Diver
Description: ABOUT Their accomplishments are epic. Their expertise is unrivaled. No other force is more intensely trained to succeed in the perilous world of underwater adventure. Each assignment they take on is (more...)
Company: Navy
Location: Wilson
Posted on: 10/20/2020

Information Professional
Description: ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Information Professionals who oversee the seamless operation (more...)
Company: Navy
Location: Wilson
Posted on: 10/20/2020

Cont Ed Program Assistant ,Nursing Education (full-time)
Description: About WakeMed: Serving the community since 1961, WakeMed Health amp Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest (more...)
Company: WakeMed
Location: Rocky Mount
Posted on: 10/20/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Fayetteville RSS job feeds