FayettevilleRecruiter Since 2001
the smart solution for Fayetteville jobs

Customer Accounts Advisor

Company: Aaron's
Location: Fayetteville
Posted on: January 7, 2021

Job Description:

We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.Skills for SuccessCustomer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.The Work

  • Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by managementRequirements
    • United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
    • Must meet DOT requirements to obtain certification in required states (United States)
    • Ability to work schedule of hours varying from 8 am to 9 pm
    • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
    • Two years of retail/customer service experience preferred
    • High School diploma or equivalent preferred
    • Excellent interpersonal and communication skills
    • High energy with the ability to effectively perform all functions of the store and multitasking effectively
    • Proper telephone etiquette
    • Uphold the Aaron's Brand and protect company assets
    • Maintain a professional appearance
    • Proficient computer skillsRewardsTeam members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation and a comprehensive benefits package, which includes:
      • Paid time off including vacation days, sick days and holidays
      • Medical, dental & vision insurance
      • Maternity and Paternity Leave
      • 401(k) plan with company match
      • Flexible spending accounts
      • Life insurance
      • Disability benefits
      • Stock Purchase Plan
      • Team Member purchase discountsAbout Aaron'sAt Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.Aaron's is an Equal Opportunity Employer

Keywords: Aaron's, Fayetteville , Customer Accounts Advisor, Other , Fayetteville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


High Demand For Quality Remodelers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Burlington
Posted on: 01/19/2021

Senior Loan Funder / Closer / Flexible Hours
Description: Senior Loan Funder/Closer Certified Mobile Notary Service https://certifiedmobilenotaryservice.com is seeking for someone to fill the position of a Senior Loan Funder/Closer to work remotely in the (more...)
Company: Certified Mobile Notary Service
Location: Burlington
Posted on: 01/19/2021

CALL CENTER REPRESENTATIVE
Description: General Duties:The essential functions listed below are representative of duties performed by this job title. Duties generally
Company: Abbeville General Hospital
Location: Chapel Hill
Posted on: 01/19/2021


Commercial Glass company hiring all positions.
Description: We are located on the east coast of North Carolina, just 15 minutes from Emerald Isle. We
Company: Southern Glass & Mirror
Location: New Bern
Posted on: 01/19/2021

High Demand For Quality Landscapers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Burlington
Posted on: 01/19/2021

High Demand For Quality Painters - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Rocky Mount
Posted on: 01/19/2021

HOT TRAN$FER LEAD$ sent to your phone LIVE! BIG BUCK$! No travel!
Description: We do NOT merely save small business owners money on their merchant credit card processing fees. We ELIMINATE their fees entirely This can save your business owner
Company: Colorado Protection, LLC - zipCCfees
Location: Rocky Mount
Posted on: 01/19/2021

Cardiovascular Technologist
Description: Job Description Requirements Cardiovascular Interventional Technologist - Cardio - CI Tech - CVIT StartDate: 01/11/2021Available Shifts: 10 D Pay Rate: 1800.00 - 2200.00 technologist needed to perform (more...)
Company: Club Staffing
Location: Chapel Hill
Posted on: 01/19/2021

Therapist / Physical Therapist Job in New Bern, North Carolina / Skill
Description: PTA for New Bern, NC. SNF setting. br Experienced PTA treating patients with various conditions this will provide you with a wide range of expertise and career development. br Requirements:
Company: MAS Medical Staffing
Location: New Bern
Posted on: 01/19/2021

CNA / Caregiver - Competitive Pay, Flexible Scheduling
Description: Now hiring Certified Nursing Assistants CNAs and Caregivers alike for various immediate job openings to provide companionship and care services to the elderly in your area. Here's why CNAs and Caregivers (more...)
Company: CareInHomes
Location: Chapel Hill
Posted on: 01/19/2021

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Fayetteville RSS job feeds