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Call Center Agent - eClerx.

Company: eClerx
Location: Fayetteville
Posted on: June 10, 2021

Job Description:

Job Description We have several open positions for Call Center agents in Fayetteville. If you are willing to answer calls from customers and resolve their queries, this job could be suitable for you. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Production pay (applicable post successful training completion) would be $13.25/hour as long as you complete your 40-hour weekly production schedule (If you are not able to complete 40 hours schedule, you will still get paid at $12.25/hour). Have you always been the top performer in your team??? Well, you can make up to $15/hour including attendance and performance incentives Whats more You never have to worry about losing your hours We always offer 40 hour schedules Most of our employees never have to look for a second job We provide you with equipment and option to work from home, upon successful completion of training We are starting a class every week and interviews are on every day. Location eClerx, 235 N McPherson Church Rd, Fayetteville, NC 28303 Key requirements: You should be willing to work different shifts. You should be willing to attend training in office and work from home or office, depending on client requirements. You should like resolving customer issues. eClerx is a customer care call center in the Fayetteville area that employs over 350 people and currently expanding one of its projects at rapid pace. Please note that eClerx is a drug-free work place and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent to results of these tests. Thanks eClerx Recruitment Fayetteville NC Company Description We Partner with Businesses to Deliver Customer-Centric Support Services, elevate our Customers Experience, Drive Transformative Change, and Reduce Costs. LED BY DEMONSTRATED EXPERTS: Our multi-disciplinary experts are committed to our clients for the duration of their engagement. Each diverse team of specialists is led by a forward-thinking eClerx Customer Operations Product Manager dedicated to improving customer experience and operational efficiencies. INNOVATION DRIVEN BY EXCELLENCE: Our team of integrated product and business experts methodically work together to create the who, what, when, and how of your project. eClerx Customer Operations cross-functional teams support our clients evolving needs and meticulously transform everyday touchpoints into a superior experience at a high velocity.

Keywords: eClerx, Fayetteville , Call Center Agent - eClerx., Other , Fayetteville, North Carolina

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