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Youth Counselor Technician/Certified Transportation Driver

Company: State of North Carolina
Location: Fayetteville
Posted on: June 10, 2021

Job Description:

Description of Work

  • This is a repost; previous applicants need not reapply to be considered for this position.*

This posting is located in Juvenile Court Services in Cumberland County.

About Juvenile Justice:

The Juvenile Justice Section is committed to the reduction and prevention of juvenile delinquency by effectively intervening, educating and treating youth in order to strengthen families and increase public safety. Click here to learn more about the North Carolina Department of Public Safety's Juvenile Justice Overview. If you have a passion for making a difference in the lives of North Carolina's youth, we would welcome you to be part of the team.

Why work for Juvenile Justice? Make a difference in the lives and futures of North Carolina's youth. Be part of the leading edge for North Carolina's Raise the Age law that will let non-violent offenses alleged to have been committed by those up to 18 years old be heard in juvenile court. https://www.ncdps.gov/our-organization/juvenile-justice/key-initiatives/raise-age-nc.

About the North Carolina Department of Public Safety (NC DPS):

NC DPS is the largest state agency with more than 26,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection and preparation. We have a mission that matters!

Provides transportation and supervision for juveniles to and from required destinations such as court hearings, detention centers, youth development centers, residential placement, medical appointments, and other required destinations. Monitor youth while in secure custody during court as requested. Provide non-secure transport to youth as authorized and when not in secure custody. Monitor youth during all transportation trips. Staff will provide crisis intervention, de-escalation, mediation or Restraint Control Defense Tactic (RCDT) as needed and in accordance with Division policy. Report to appropriate staff upon return from destination. Ability to assess youth behavior and report the progress of youth and communicate information to managers.

Conduct searches of vehicle for contraband prior to and after each transport trip to prevent possible escapes or passing of contraband. Restrain juveniles prior to transport according to policy and training; Contact appropriate staff upon arrival at destination for assistance to prevent escapes; De-escalate situations using methods approved via policy. Staff will maintain required reports of activities relating to the transportation and oversight of the custodial supervision of each juvenile that is served. Must demonstrate observation and report writing skills; written custody information and electronic records related to the behavior and security of youth under their supervision. Position must maintain written and electronic records related to the behavior and security of youth under their supervision.

Inspect vehicles regularly and maintain appropriate maintenance (preventative service and inspection schedule) of vehicle fleet. Maintain travel log for all trips made. Monitor gas, oil and tires daily; contacting Transportation Manager and Motor Fleet Management for authorization for repairs, if necessary. Conduct searches of vehicle for contraband prior to and after each transport trip to prevent possible escapes or passing of contraband. Restrain juveniles prior to transport according to policy and training.

Other duties may include assisting with curfew checks, drug screens, Electronic Monitoring alerts, provide safety and security in districts as needed and other duties as authorized by management.

Selected applicant must attend and successfully complete Juvenile Justice Officer Basic Training certification program within a year of employment and maintain Criminal Justice Certification. This position requires re-certification in Restraint Control Defense Tactics (RCDT) and other required annual trainings.

Applicant must have a valid NC Driver's License or be willing to obtain one within 90 days of employment.

Work hours for this position are M-F 8 am - 5 pm; flexible work schedule at times including after hours which may include an on-call rotation. Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review attachments in lieu of Experience and Education listed on the application. Click on thisLINKfor additional information.

  • Effective oral and written communication skills and the ability to establish rapport and successfully interact with a variety of individuals.
  • Possess visual acuity, alertness and awareness of surrounding activities an to perform search of persons, places and objects.
  • Ability to apply the proper methods and procedures to physically restrain juveniles and defend self if properly trained.
  • Ability to drive a motor vehicle safely and efficiently while ensuring the safety of juveniles being transported.

Management Preferences:

  • General knowledge of behaviors exhibited by adjudicated juveniles.
  • General knowledge of supportive counseling techniques. Minimum Education and Experience Requirements

Associate's degree in a human services field, criminal justice or related human services field from an appropriately accredited institution


High school or General Educational Development (GED) diploma and two years of related human services experience


an equivalent combination of education and experience.

Necessary Special Qualifications:

Applicants for positions designated as Juvenile Justice Officers are subject to and must meet the hiring and training standards established by the North Carolina Criminal Justice Education and Training Standards Commission, as defined in Title 12, Chapter 9 of the NC Administrative Code, by the statutory authority of GS 17C.

Selected applicant must attend and successfully complete and pass the Juvenile Justice Officer Basic Training certification program. The certification requires four weeks to complete and is comprised of classroom and physically demanding training. This training is carried out at regional training centers and requires consecutive overnight stays. In addition the selected candidate must:

  • Have or be able to obtain required documentation for certification as a Juvenile Justice Officer (i.e. a diploma).
  • Pass a Criminal Background check
  • Pass a Drug Screening test
  • Pass a Psychological test
  • Pass a Sexual Risk Screening test
  • Pass a Physical
  • Be a US citizen
  • Be at least 20 years of age
  • Have a valid driver's license

Information regarding required documentation and the JJO certification requirements may be found on the NC Dept of Justice website: click here.

Supplemental and Contact Information

The N.C. Department of Public Safety (DPS) is an Equal Opportunity Employer and encourages qualified men and women to apply. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

Online applications are only accepted through http://www.oshr.nc.gov/jobs/.

Resumes will not be accepted in lieu of the state application. Embedded or attached resumes ARE NOT accepted as a substitution for a completed application.

To receive credit for all of your work history and credentials, you must list the information on the State of North Carolina in the Education and Work Experience sections of the application form.

Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran's Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.

During the online application process if additional documentation is required, attach the documentation at the bottom of Step 4 in the application process.

The NC Department of Public Safety must adhere to the United States Department of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape" under the Prison Rape Elimination Act (PREA) Standards at 28 C.F.R. Part 115 Docket No. OAG-131 RIN 1105-AB34. Refer tohttps://files.nc.gov/ncdps/documents/files/Employee_StatementPREA.pdf(Download PDF reader)(Download PDF reader)for hiring and promotion prohibition requirements for all positions in the NC Department of Public Safety.

Contact Information:

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status."

If there are any specific questions to this posting, you may contact DPS Human Resources at 919-324-6281.

Keywords: State of North Carolina, Fayetteville , Youth Counselor Technician/Certified Transportation Driver, Other , Fayetteville, North Carolina

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