Posted on: September 12, 2021
This position will be a telework position but must reside in the
region of coverage. This will be Fayetteville and surrounding
Your career starts now. We’re looking for the next generation of
health care leaders.
At AmeriHealth Caritas, we’re passionate about helping people get
care, stay well and build healthy communities. As one of the
nation's leaders in health care solutions, we offer our associates
the opportunity to impact the lives of millions of people through
our national footprint of products, services and award-winning
programs. AmeriHealth Caritas is seeking talented, passionate
individuals to join our team. Together we can build healthier
communities. If you want to make a difference, we’d like to hear
Headquartered in Philadelphia, AmeriHealth Caritas is a
mission-driven organization with more than 30 years of experience.
We deliver comprehensive, outcomes-driven care to those who need it
most. We offer integrated managed care products, pharmaceutical
benefit management and specialty pharmacy services, behavioral
health services, and other administrative services. Discover more
about us at www.amerihealthcaritas.com.
Under the supervision of the Supervisor, Community Outreach,
this position promotes The Health Plan’s programs throughout the
state via site visits and participation in community events.
Identifies and directs potential Medicaid and uninsured candidates
appropriately to The Plan’s programs. Develops, implements and
manages community event opportunities and coordinates these
activities with the Community Education staff. Educates potential
Medicaid recipients on how to enroll and access the enrollment
broker system for plan enrollment. Assists members with
concerns and directs them to the Member Services department.
Presents and explains program benefits to potential
Develops, implements and manages community outreach
opportunities and activities ensuring that the activity is staffed
and supplied adequately.
Works with various community agencies to coordinate meetings
and activities that will allow the company to establish a
relationship within assigned service areas.
Supports member retention and assists auto enrollees with the
selection of primary care physicians, explains program benefits and
assists in follow-up to Member Services for members with
Establishes and maintains professional relationships at
scheduled sites and at community events.
Maintains proper appearance relative to the setup of materials
and tables at community sites and events.
Adheres to flexible scheduling to include weekends, evenings
and special events.
Seeks out and identifies opportunities within the community for
site setup and event participation.
Keeps abreast of current market changes and competitor
activities, and informs management of activities that may affect
Maintains and follows proper protocol for encounter forms,
daily log submissions and other back office responsibilities.
Maintains and submits all paperwork requirements accurately and
within proper time lines.
Coordinates and implements face-to-face education and outreach
sessions/workshops for members and potential members based on
referrals from various departments.
Conducts orientations on ACFC and other educational
presentations to organizations, members and potential members as
Associate’s Degree preferred.
1 to 3 years sales, service, support or community-based
Knowledge of healthcare industry and marketplace
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