Remote Patient Access Supervisor
Company: VirtualVocations
Location: Fayetteville
Posted on: November 22, 2021
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Job Description:
A private research university is in need of a Remote Patient
Access Supervisor. Individual must be able to fulfill the following
responsibilities: Provide leadership and daily oversight to a team
of access center specialists Participate in the execution of
day-to-day contact center operations Serve as Level 2 support for
escalated patient calls and document patient feedback accordingly
Qualifications for this position include: Bachelor's Degree in
Business, Healthcare Management or related field required 4 to 5
years of progressive people leadership in a contact center Previous
knowledge and experience with call center technology Strong
leadership and staff development skills Excellent written and
verbal communication skills Proven capability of seeking ways to
improve and promote accuracy and enhanced quality
Keywords: VirtualVocations, Fayetteville , Remote Patient Access Supervisor, Other , Fayetteville, North Carolina
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