Front Desk
Company: Excel Fitness Management LLC
Location: Lumberton
Posted on: August 6, 2022
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Job Description:
Position: Front DeskReports to: General Manager (GM)/ Assistant
Manager (AM) / Shift LeadDepartment: OperationsPurpose: Help
promote our Judgement Free Zone, by representing our core values
and adhering to our business drivers during each scheduled shift.
Duties and Responsibilities:Perform to your best abilities during
your assigned work shift.Monitor and maintain club cleanliness and
atmosphere.Ensure that all proper training has been completed in
order to operate safely and efficiently.Conduct regular audits to
ensure the store is presentable and holding up to Excel
Standard.Perform club inspections, complete assigned cleaning or
associated tasks along with re-inspecting said tasks.Process and
Review Daily Club Activity Paperwork and file in appropriate
folders.Audit and Balance Cash Drawers on a daily basis.Update and
Review Daily Club Reports and complete any corresponding Data Entry
DocumentsMaintain and clean the Front entrance to provide customers
with a clean, presentable, and welcoming environmentAdhere to
company's policies and guidelines and address any minor
infractions.Provide a safe and secure environment for all
membersCommunicate with members and a create a high level of
customer service.Stocking all retail and promotional items for
following shift.Perform daily club inspections, complete assigned
cleaning sections.Understand and adhere to company standards, audit
daily paperwork, and help resolve any day-to-day customer
issues.Audit club inventory and communicate with GM, AM and Shift
Lead on recommendations of inventory orders.Staying up to date on
all required certifications and training courses.Communicating
with, promoting, touring, and assisting prospects and potential
membersAssisting General Manager and Assistant Manager with club
promotions, training, and implementation of any operational
strategiesEnsuring Facility complies with all state and federal
laws and insurance requirementsOperating and Assisting applicable
members with use of Tanning, hydro, and Total Body Enhancement
Equipment and making sure all applicable paperwork and procedures
are adhered to.Qualifications:HS diploma or equivalent
required.Familiar with Excel mission, values, vision, and culture,
as well as the Planet Fitness brand and operational
requirementsGreat communication skills with internal and external
customers.Must be team oriented, motivated and well organized.Work
Environment: This job operates in a fitness club environment and
routinely uses standard office equipment such as computers,
photocopiers, fax machines and phones. The noise level in the club
environment may be loud on a regular basis.Physical Demands: The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job.While performing the duties of this job, the
employee is regularly required to talk or hear. The employee is
frequently required to stand; walk; use hands to finger, handle or
feel; and reach with hands and arms.The employee is occasionally
required to sit, climb, balance, stoop, kneel, crouch or crawl. The
employeemust frequently lift and move up to 25 pounds and
occasionally lift and move objects up to 75 pounds.Specific vision
abilities required by this job include close vision, distance
vision, color vision, peripheral vision, depth perception and
ability to adjust focus.Position Type/Expected Hours of Work: This
is a full-time OR part-time, non-exempt position. A non-exempt
employee is one who is entitled to the minimum wage and/or overtime
pay protections of the FLSA. Days and hours of work can be expected
to be between 1-40 hours a week. Club hours vary per location. This
position may work outside of normal business hours to include
evenings and weekends as needed. These hours are subject to change
at any time dependent on business needs.EEO Statement: Excel
Fitness is an Equal Opportunity Employer. We are committed to the
policy of equal employment opportunity in recruitment, hiring,
career advancement, and all other employment practicesOther Duties:
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Keywords: Excel Fitness Management LLC, Fayetteville , Front Desk, Other , Lumberton, North Carolina
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