Call Center Position Available
Company: Sykes
Location: Fayetteville
Posted on: August 7, 2022
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Job Description:
**Job description****Financial Customer Service
Representative**We're creating an opportunity for you to learn,
lead, and grow in your career! At Sitel Group?, one of the largest
global providers of customer experience (CX) products and
solutions, we are hiring multiple Financial Customer Support
Representatives to support high-volume inbound customer service
projects for our industry-leading financial services clients. *As a
trusted employer, we'll create the best match for you based on your
experience and preferences, including full time daytime and evening
shifts. After applying, you'll complete our video interview where
we'll get to know each other better. **Be sure to look for an email
from interviews@hirevue.com for your personal link.** After you
complete your interview, our team will review your application and
be in touch after 24 hours to discuss which position best matches
your skill set. Sitel Group? has more than 20 years of experience
hiring for our customer support roles - our modernized application
technology benefits our customers and you!*With your job
application, you may see some communications come from Sitel Group
as well as SYKES.**Location Requirements:** **Must reside within
driving distance of our Fayetteville, NC location-** **921
Strickland Bridge Rd, Fayetteville, NC.****Required qualifications,
skills and experience****Core Responsibilities:**+ Handle inbound
service calls and provide accurate account and product information+
Understand and strive to meet or exceed metrics while providing
excellent customer service+ Drive customer satisfaction through
voice, chat, and/or email communications+ Multitask and navigate
through multiple systems+ Read client legal disclosures
verbatim**Qualifications:**+ You are 18+ years of age+ You have a
high school diploma or GED+ You can pass a criminal background
check+ You are eager to advance your career with a reliable
company+ You work well with a team or independently**Desired
qualifications, skills and experience****Work with Us and You'll
Enjoy:**+ Hands-on, 100% paid training+ Tuition assistance+
Benefits including medical, dental, life, and vision insurance,
company matched 401K, and generous paid time off**About
SYKES****About Sitel Group?:**SYKES is now a part of Sitel Group!
As a leading global provider of customer experience (CX) products
and solutions, Sitel Group empowers brands to build strong customer
relationships by creating meaningful connections that boost brand
value. Our digital or voice-based solutions deliver a competitive
edge across all customer touchpoints. With 160,000+ global
employees- working from home or from one of our CX hubs - we
securely connect best-loved brands with their customers over 8
million times a day in 50+ languages. For over 40 years, our
award-winning culture has been dedicated to improving the employee
experience.Learn more at www.sitel.com and connect with us on
Facebook, LinkedIn and Twitter.**EEO
statement**EOE/Veteran/DisabledEqual Employment Opportunity &
Affirmative Action SYKES observes and supports all applicable laws
and regulations concerning equal employment opportunities -
regardless of race, color, religion, national origin, disability,
gender, age, sexual orientation, or any other protected
classification.
Keywords: Sykes, Fayetteville , Call Center Position Available, Other , Fayetteville, North Carolina
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