Check In [PAS]
Company: Pinehurst Surgical Clinic PA
Posted on: August 7, 2022
The Business Office Associate is responsible for providing quality
and efficient customer service to our patients.
A. Position Requirements:
Greet patients with a smile and a scripted acknowledgement.
Verify patient information (address, phone numbers, insurance,
etc.) in Electronic Medical Records.
Register all new patients by obtaining personal and insurance
Input into Electronic Medical Records.
Assist patients by phone or in person with billing questions
Answer calls as directed by switchboard.
Financial Account Auditing
Inform patient of day's total
Obtain payment from patient
Verify credit card payments and input charges into computer.
Work closely with Financial Counselors for patients who are unable
to make payments.
Review accounts with patients regarding old balances.
End of Day
Balance daily transactions
Account for all charge tickets used daily for each doctor where
Add all charges and balance with computer totals; add up all
receipts and balance with monies received for the day, and with
Write up deposit for monies collected
Print out day's transactions and update in computer.
Perform credit/debit adjustments on accounts, writing up
transactions, keying them into computer, balancing, printing and
updating all transactions.
Complete following reports: Charge pending review, Ambulatory
missing charges, PDA, Appointment Reconciliation, Medconnect,
Report 14 (authorization for Tricare and Medicaid).
Other duties as assigned.
This document is intended to describe the general nature and level
of work performed. It is not intended to serve as an exhaustive
list of all duties, skills, and responsibilities required of
personnel so classified.
Formal training which will probably be indicated by a high school
diploma or equivalent
Knowledge and understanding of insurance and managed care
Knowledge and understanding of billing and payment procedures,
rules & regulations of contractual and non-contractual insurance
Ability and understanding of how to use ICD-10, HCPCS, and CPT
coding books and or applications.
Knowledge of basic math concepts with ability to operate standard
office machines and computer and balance debits and credits.
Previous experience working with the public with ability to
maintain composure when confronted with fast-paced and stressful
Ability to speak clearly and concisely with pleasant attitude, and
present a neat appearance.
Ability to maintain confidential information.
Ability to read, comprehend, and follow oral and written
Ability to learn quickly in a fast paced healthcare
Keywords: Pinehurst Surgical Clinic PA, Fayetteville , Check In [PAS], Other , Pinehurst, North Carolina
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