Company: CSL Plasma
Posted on: November 24, 2022
**Job Description Summary**
This position is responsible for supervising the day-today plasma
center operations and staff to ensure efficient plasma
1 In compliance with Standard Operating Procedures (SOPs),
supervise center operations daily activities. Provide clear and
consistent instructions and directions, conduct meetings, and
clearly communicate performance expectations. May be required to
perform tasks in work areas. Advise management of employee relation
issues or escalated donor issues.
2 In conjunction with Group Leaders, facilitate donor movement
throughout the center minimizing wait time and processing.
3 Ensure the center is staffed with adequate number of personnel to
provide sufficient support based upon center size, structure and
donor flow. Monitor time card reporting procedures, attendance, and
utilization of overtime.
4 Conduct error investigations and develop recommendations for
5 Participate with management in conducting performance appraisals,
providing performance feedback. With management review, document
verbal and written coaching level corrective actions as needed.
Assist in maintaining up-to-date employee training files,
checklists, and assist with performance evaluations and
6 May assist with the recruitment and selection of center operation
7 Adhere to and promote compliance to company policies and
8 May assist with the development and implementation of marketing
initiatives to increase donor retention.
9 Ensure accurate recording of donor data in the electronic donor
information management system as outlined in the SOPs.
10 Understand policies and procedures associated with hyper immune
programs at the center if applicable.
11 Maintain clean efficient work environment, and ensure sufficient
operating supplies and forms are available. Comply with all Health
Safety and Environmental (HSE) and Occupational Safety and Health
Administration (OSHA) policies and procedures. May conduct routine
internal procedures and documentation audits. Promote safety in all
12 Maintain confidentiality of personnel, donor, and center
13 Will be cross-trained in all technical areas and other functions
to meet the needs of the business.
14 Bilingual skills may be required, at the discretion of the
organization, to meet the needs of the business.
15 Perform other job-related duties as assigned.
High school diploma or equivalency required
Bachelor's Degree or equivalent combination of education and
professional work experience preferred
Minimum 1 year supervisory, leadership experience responsible for
overseeing the activities of others required
(physical & mental requirements)
Shares information with internal contacts with common desire to
reach a solution
Ability to make decisions, which have moderate impact on immediate
Must be able to see and speak with customers and observe equipment
Occasionally perform tasks while standing and walking up to 100% of
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and
to blood borne pathogens.
Required to wear Personal Protective Equipment while performing
specific tasks or in certain areas
Required to work overtime and extended hours to support center
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, disability, veteran status, national origin or
other legally protected classifications.
CSL offers the following benefits for this full-time position, most
are effective the first day of hire: Options for health care
benefits, including choices of plans for medical and prescription
drug, dental, and vision coverage; Company-provided basic life
insurance and Short- and Long-Term Disability; the option to
participate in CSL's 401(k) Savings Program; Paid Time Off (PTO)
for use in connection with vacations, illness, and other personal
business; and paid observed holidays as designated by the
We encourage you to make your well-being a priority. It's important
and so are you. Learn more about how we care
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human
plasma. Our work helps to ensure that people with rare and serious
diseases are able to live normal, healthy lives. We are committed
to our work because lives depend on us. Learn more about CSL Plasma
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL
embraces diversity and inclusion. Learn more about Diversity &
**Do work that matters at CSL Plasma!**
CSL makes all employment decisions without regard to race, color,
religion, national origin, ancestry, age, sex, gender, pregnancy,
disability, marital status, sexual orientation, gender identity,
genetic information, military status, protected veteran status
(specifically status as a disabled veteran, recently separated
veteran, armed forces service medal veteran, or active duty wartime
or campaign badge veteran) or other classification protected by
applicable US federal, state or local law. CSL complies with all
applicable employment laws, including but not limited to Title VII
of the Civil Rights Act of 1964, the Americans with Disabilities
Act, the Fair Labor Standards Act, and the Immigration Reform and
Control Act. https://www.cslbehring.com/careers/eeo-statement
Keywords: CSL Plasma, Fayetteville , Center Supervisor, Other , Fayetteville, North Carolina
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