Evening Front Desk associate
Company: Planet Fitness
Posted on: November 26, 2022
The *Member Services Representative *will be responsible for
creating a positive member experience by providing a *superior
level of customer service to Planet Fitness members, prospective
members and guests.*
*Essential Duties and Responsibilities*
* Greet members, prospective members and guests, providing
exceptional customer service.
* Handle all front desk related activities including: Answer phones
in a friendly manner and assist callers with a variety of
Check members into the system.
New member sign-up.
Take prospective members on tours.
* Facilitate needed updates to member's accounts.
* Respond to member questions and concerns in a timely and
professional manner and elevate to Assistant Manager or Manager as
* *Responsible for Maintaining the neatness and cleanliness of the
entire club at all times.*
* Customer service background preferred.
* Basic computer proficiency.
* A passion for fitness and health.
* *Upbeat and positive attitude*!
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a
positive and professional way with members and co-workers,
*exceeding* the member's expectations.
* Strong listener with the ability to empathize and problem
* Demonstrate diplomacy in all interactions while using appropriate
behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occassionally lift up to 50 lbs.
* Will occasionally encounter toxic chemicals during shift.
* Complete a number of cleaning duties throughout entire shift
Job Type: Part-time
Pay: $10.50 - $11.00 per hour
* Employee discount
* Flexible schedule
* 8 hour shift
* Day shift
* Evening shift
* Night shift
Supplemental pay types:
* Commission pay
Ability to commute/relocate:
* Fayetteville, NC 28314: Reliably commute or planning to relocate
before starting work (Required)
* Day Shift (Preferred)
* Night Shift (Preferred)
* Overnight Shift (Preferred)
Work Location: One location%58047475%
Keywords: Planet Fitness, Fayetteville , Evening Front Desk associate, Other , Fayetteville, North Carolina
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