IT Systems Administrator I

Company: University of North Carolina at Pembroke
Location: Pembroke
Posted on: January 24, 2023

Job Description:

IT Systems Administrator I - 2542Division: Finance and AdministrationDepartment: IT Support ServicesWorking Title: IT Systems Administrator I - 2542Vacancy Type: Instructional, Research and Information TechnologyMin T/E Requirements:Entry level with Master's Degree and/or Bachelor's degree and 2 to 3 years' experience in an information technology field related to the position's role; or graduation from a four-year college or university with a major in an Information Technology area and related experience.FTE: 1.0Salary Range: Commensurate Upon Education and ExperienceHiring Range: Commensurate Upon Education and ExperiencePosition #: 2542FLSA Status: ExemptMonths per Year: 12Work Schedule: Work Schedule Type: Primary Purpose of Organization Unit:The Division of Information Technology (DoIT) is responsible for management and support of all aspects of computing and telecommunications throughout the entire University. DoIT manages the campus data, voice and video network, wide-area and Internet connections, and central servers providing application, database, file, web and streaming media services. DoIT maintains and supports applications supporting instructional and research activities of faculty as well as student records, registration, housing, financial aid, recruitment and admissions, purchasing, accounts payable and receivable, human resources, and development. DoIT also maintains and supports business analysis and intelligence systems and participates in the collection and reporting of data to internal and external entities. In addition, DoIT offers training in computing and desktop applications, manages and maintains campus desktops, laptops, peripherals and projectors, and manages and supports campus computing labs and classroom technology.Primary Purpose of Position:This is advanced work in providing consultation, support and/or training for technology-based systems. Employees may provide support of hardware, applications, operating systems and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others. This work requires very strong communication skills, an ability to effectively interact with a broad range of end-users and others, as well as an ability to use a variety of resources for providing support. Employees at this level typically provide advanced support for a broad range of technologies, or in-depth support for a more narrowly-defined area of technology. These employees may be responsible for oversight of programs or projects.Job Description:Established in 1887 as a school for the education of American Indians, The University of North Carolina at Pembroke serves a distinctly diverse student body and encourages inclusion and appreciation of the values of all people. Located in the heart of Pembroke, N.C., UNCP boasts an enrollment of 8,200 in 41 undergraduate and 18 graduate programs and offers a personalized learning environment where faculty and staff are dedicated to engaged scholarship, high academic standards, creative activity and public service. Spread over 281 acres, the campus offers a sense of community and belonging--a place where faculty and staff feel supported, take pride in the university's mission, and are devoted to excellence in teaching, learning and research, and to developing leaders who make a difference in their communities.The position provides operational oversight for the Division of Information Technology Desktop Management Support. Desktop Support includes all technology and software utilized by campus users. Work includes participating in developing strategic and tactical objectives, designing and managing initiatives to meet objectives for desktop support, participating and potentially chairing technology advisory committees or subcommittees, managing all desktop hardware and software upgrades, managing deployment of new hardware, applications and systems, addressing user issues and concerns along with routine assessment of offered services to determine their efficiency and effectiveness along with customer satisfaction levels. This position will also support and maintain the universities Virtual Desktop Environment. Position will also provide administration functions for the following tools: JAMF Pro, SCCM, , Crestron XIO, and Cisco Webex Control Hub for devices, Nutanix Frame, Auditing functions for vulnerabilities, patch management, hardware, software, Webex, and Zoom.Management Preference:Higher Ed Experience, three to five years Desktop Management Experience; Bachelor's Degree; Familiarity with: Group Policy Creation, SCCM/InTune/Autopilot, JAMF Pro, SCCM, Crestron and Webex Platforms, AV Programming, Classroom Design, Classroom Integration, PatchMyPC, Nutanix Frame.Lic or Certifications Required by Statute or Regulation: Job Opening Date: 10/26/2022Job Closing Date: Open Until Filled: YesPosting Category: Managerial/Non-Faculty ProfessionalPosting Number: EPA00718Special Instructions to Applicants:This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.To apply, visit https://jobs.uncp.edu/postings/9346Copyright -2022 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-8bc20ee8e655734eac4b26c9aecde4d0

Keywords: University of North Carolina at Pembroke, Fayetteville , IT Systems Administrator I, Other , Pembroke, North Carolina