Financial Counselor, Cardiology Associates
Company: McLeod Health
Location: Florence
Posted on: January 24, 2023
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Job Description:
Job responsibilities include those listed in competency
document.Maintains a professional image and exhibits excellent
customer relations to patients, visitors, physicians, and
co-workers in accordance with our Service Excellence Standards and
Core Values Answers telephone within three rings using good
customer service skills to ascertain the nature of the call as
needed.Uses proper telephone etiquette when receiving and
transferring calls; speaks clearly and concisely.Exercises tact and
diplomacyMaintains confidentiality in talking with patients,
upholding policies and setting an example.Uses exceptional customer
skills when speaking with patients and other internal
departmentsKeeps work area neat, clear of clutter.Monitors email
throughout the dayDemonstrates a willingness to assist coworkers
when workloads requireWorks schedule daily to call patients to go
over current and past balances.Sets up payment plan based on MPA
policyCollect balances from patients.Display advanced computer
skills within programs such as Excel and Word and Internet
useDisplay ability to learn and retain basic medical terminology
allowing proficient navigation and documentation within the
electronic medical record Maintain knowledge of up to date payor
specific programs. Assist with Cash Balancing proceduresOther
duties as assignedJob Requirements Qualifications /Training:Basic
knowledge of computer input.Must be able to perform basic clerical
functions.Comprehend medical terminology.Good spelling and number
skills.Clear, concise
voice.Licenses/Certifications/Registrations/Education:Minimum of a
High School Diploma/GED from an accredited schoolPhysical
Requirements:Ability to lift up to 50 pounds and carry up to 25
pounds occasionally.Will involve some stooping, kneeling,
crouching, pushing, pulling, with frequent standing and
walking.Requires manual dexterity with ability to perceive size,
shape, temperature, texture; auditory and visual accuracy required
with attention to verbal abilities and color discrimination.WORK
SCHEDULEFull timeJOB LOCATIONFlorence, SC, United StatesPOSITION
TYPEFull time
Keywords: McLeod Health, Fayetteville , Financial Counselor, Cardiology Associates, Other , Florence, North Carolina
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