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Company: Cape Fear Valley Health System
Location: Fort Bragg
Posted on: March 16, 2023

Job Description:

Work Type: FULL TIME

Work Schedule: NIGHTS


Position Summary:

The ED Access Representative registers all patients in the adult and pediatric emergency departments.The ED Access Representative will complete the registration process for emergency patients and direct admits sent to the emergency department.As appropriate, the incumbent collects patient liabilities upon discharge from the emergency department.

Knowledge, Skills, and Abilities:

Medical Terminology required within 90 days of initial employment.One to two years (1-2) insurance/clerical experience within a hospital or medical office setting preferred.Knowledge of insurance and collection of payments preferred.Experience with Microsoft windows required along with knowledge of basic functionality of personal computer.Ability to type and perform data entry functions at a level required and needed to maintain productivity standards of a department.Excellent verbal and written communication skills are required.Demonstrated customer service skills to a variety of customers from different cultural and economic backgrounds preferred.Critical thinking skills and ability to problem solve and multi-task required.Must be multi-skilled with the ability to appropriately handle complexity and stress with the changing needs of the patients, families, visitors, and the Health System.May be required to periodically rotate shifts and regular days off.

Required Education, Licenses, and Certifications:

  • High School Diploma or GED

    Preferred Education, Licenses, and Certifications:

    • Some College
      Business, Medical Office Administration, Health Care Administration, and/or Computer Technology preferred.

      Other Information:

      Must be able to communicate orally, see, and hear to collect information.Must have dexterity to operate office equipment.The incumbent is subject to eyestrain due to the many hours spent looking at a computer screen.Job requires sitting or standing in intervals for long periods of time.The noise level is low to moderate.Answers telephone calls, uses personal computer, and other business machines extensively.Bends, reaches pushes and pulls file drawers to file records and reports. Must be able to transport patients and assist with baggage.Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.

      About Cape Fear Valley Health System

      For exceptional healthcare come to Cape Fear Valley Healthwhere caring employees provide exceptional healthcare to all our patients.At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. To achieve that, our doctors, nurses and staff are committed to excellence in every aspect of the healthcare process. Our values of patient-centeredness, integrity, innovation, teamwork, diversity, and accountability help us create a better experience for every patient, every time.
      At Cape Fear Valley, our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond.Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as several medical offices and specialty clinics spread throughout the Cape Fear region. Since 2017, we have had a graduate medical education program that is home to more than 180 residents and fellows who participate in nine areas of concentration, including Internal medicine, emergency medicine, OB/GYN, general surgery, transitional year, psychiatry, podiatry, cardiology, and child adolescent psychiatry.

      Screening Requirements: Drug Screen, Background Check, License and Employment reference verification.

      Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

Keywords: Cape Fear Valley Health System, Fayetteville , EMERG DEPT ACCESS REPRESENTATIVE - ED REGISTRATION, Other , Fort Bragg, North Carolina

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