EMERG DEPT ACCESS REPRESENTATIVE - ED REGISTRATION
Company: Cape Fear Valley Health System
Location: Fort Bragg
Posted on: March 16, 2023
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Job Description:
Work Type: FULL TIME
Work Schedule: NIGHTS
Location: CAPE FEAR VALLEY MEDICAL CENTER
Position Summary:
The ED Access Representative registers all patients in the adult
and pediatric emergency departments.The ED Access Representative
will complete the registration process for emergency patients and
direct admits sent to the emergency department.As appropriate, the
incumbent collects patient liabilities upon discharge from the
emergency department.
Knowledge, Skills, and Abilities:
Medical Terminology required within 90 days of initial
employment.One to two years (1-2) insurance/clerical experience
within a hospital or medical office setting preferred.Knowledge of
insurance and collection of payments preferred.Experience with
Microsoft windows required along with knowledge of basic
functionality of personal computer.Ability to type and perform data
entry functions at a level required and needed to maintain
productivity standards of a department.Excellent verbal and written
communication skills are required.Demonstrated customer service
skills to a variety of customers from different cultural and
economic backgrounds preferred.Critical thinking skills and ability
to problem solve and multi-task required.Must be multi-skilled with
the ability to appropriately handle complexity and stress with the
changing needs of the patients, families, visitors, and the Health
System.May be required to periodically rotate shifts and regular
days off.
Required Education, Licenses, and Certifications:
Preferred Education, Licenses, and Certifications:
Business, Medical Office Administration, Health Care
Administration, and/or Computer Technology preferred.
Other Information:
Must be able to communicate orally, see, and hear to collect
information.Must have dexterity to operate office equipment.The
incumbent is subject to eyestrain due to the many hours spent
looking at a computer screen.Job requires sitting or standing in
intervals for long periods of time.The noise level is low to
moderate.Answers telephone calls, uses personal computer, and other
business machines extensively.Bends, reaches pushes and pulls file
drawers to file records and reports. Must be able to transport
patients and assist with baggage.Regularly lift or move up to 10
pounds, frequently lift or move up to 25 pounds and occasionally
lift or move up to 50 pounds.
About Cape Fear Valley Health System
For exceptional healthcare come to Cape Fear Valley Healthwhere
caring employees provide exceptional healthcare to all our
patients.At Cape Fear Valley Health, our goal is to improve the
quality of every life we touch. To achieve that, our doctors,
nurses and staff are committed to excellence in every aspect of the
healthcare process. Our values of patient-centeredness, integrity,
innovation, teamwork, diversity, and accountability help us create
a better experience for every patient, every time.
At Cape Fear Valley, our employees and physicians proudly serve a
seven-county region of southeastern North Carolina, including
Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton,
Elizabethtown, Clinton, Lillington, Dunn and beyond.Our medical
facilities include Cape Fear Valley Medical Center,
Highsmith-Rainey Specialty Hospital, Cape Fear Valley
Rehabilitation Center, Behavioral Health Care, Bladen County
Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson
Hospital, as well as several medical offices and specialty clinics
spread throughout the Cape Fear region. Since 2017, we have had a
graduate medical education program that is home to more than 180
residents and fellows who participate in nine areas of
concentration, including Internal medicine, emergency medicine,
OB/GYN, general surgery, transitional year, psychiatry, podiatry,
cardiology, and child adolescent psychiatry.
Screening Requirements: Drug Screen, Background Check, License and
Employment reference verification.
Cape Fear Valley Health System is an Equal Opportunity Employer
M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Keywords: Cape Fear Valley Health System, Fayetteville , EMERG DEPT ACCESS REPRESENTATIVE - ED REGISTRATION, Other , Fort Bragg, North Carolina
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