FayettevilleRecruiter
the smart solution for Fayetteville jobs

Customer Support, Fraud Specialist I.

Company: MJOL
Location: Fayetteville
Posted on: May 16, 2019

Job Description:

As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLJenniferS when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: MJOL, Fayetteville , Customer Support, Fraud Specialist I., Other , Fayetteville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Maintenance Person
Description: Maintenance Person br at the following location s : br WEBB DAVIS 19803 -
Company: McDonald's
Location: Burlington
Posted on: 05/24/2019

CDL-A Student Truck Drivers - Highest Paid Trainees in Industry
Description: Find Your Fresh Start with CDL-A Student Truck Driver JobsFounded in 1937 as a family-owned and operated transportation provider, Paschall Truck Lines has since grown from its Kentucky roots,
Company: Paschall Truck Lines
Location: Chapel Hill
Posted on: 05/24/2019

Get New Landscaping Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Burlington
Posted on: 05/24/2019


CDL-A Lease Purchase Truck Driver
Description: Renewed. Recommitted. Ready.At USA Truck, we ve recommitted to helping CDL-A truck drivers like you start your own truck driving business with a partner that operates under a team of passionate leaders. (more...)
Company: USA Truck
Location: Chapel Hill
Posted on: 05/24/2019

Invoice Coordinator
Description: Position Information Description of WorkPrimary functions of the Invoice Coordinator are reviewing processing sending all invoices that from the Office of Sponsored Research. The Invoice Coordinator (more...)
Company: UNC Department of Public Safety
Location: Chapel Hill
Posted on: 05/24/2019

Get New Painting Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Jacksonville
Posted on: 05/24/2019

Law Enforcement Transcriber - Crimes Against Youth - Work From Home
Description: Mommy Jobs Online is recruiting individuals who can transcribe audio content of criminal investigations. We are looking for a dedicated pool of contractors who can consistently complete 40-60 audio minutes (more...)
Company: Mommy Jobs Online
Location: Wilson
Posted on: 05/24/2019

Virtual Assistant
Description: Our clients are busy, small business owners who hire us to handle their phone calls and treat their customers the way they would. Our job is to answer those phone calls, and do what we can to be helpful, (more...)
Company: Mommy Jobs Online
Location: Rocky Mount
Posted on: 05/24/2019

Operations Assistant - Seasonal
Description: Coleman Worldwide Moving is seeking a seasonal Operations Assistant to aide the Jacksonville, NC location with day-to-day tasks related to all areas of operations. This position is open immediately and (more...)
Company: Coleman Worldwide Moving
Location: Jacksonville
Posted on: 05/24/2019

CDL-A Lease Purchase Truck Driver - Chapel Hill
Description: Flatbed CDL-A Lease Purchase Truck Driver Jobs 8K Elite Bonus, Zero Money DownAt Boyd Bros., we are bound by values that reinforce your success. Theres a reason one
Company: Boyd Bros. Transportation
Location: Chapel Hill
Posted on: 05/24/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Fayetteville RSS job feeds