FayettevilleRecruiter Since 2001
the smart solution for Fayetteville jobs

Credentialed Tax Expert - CPA

Company: Intuit
Location: Fayetteville
Posted on: September 14, 2019

Job Description:

Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities * This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers * Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations * Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation * Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language * Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries * Document customer interactions Qualifications * This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers * Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy * Tax returns prepared, signed and delivered to customer * Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Fayetteville , Credentialed Tax Expert - CPA, Other , Fayetteville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Intelligence Analyst (35F)
Description: 35F Intelligence Analyst Job ID: 1105777 Job Views: 159 Location: BURLINGTON, North Carolina, United States ZIP Code: 27217 Job Category: Intelligence Posted: 09.04.2019 Age Requirements: Must (more...)
Company: Army National Guard
Location: Burlington
Posted on: 09/19/2019

Sales Customer Consultant
Description: Job Number: 1954206BR Employment Type: Regular Full-Time Job Category: Sales Shift: Daytime Region: 500 : Sales Address Line 1: 114 W Franklin St City: Chapel Hill State: North Carolina Zip Code: (more...)
Company: FedEx Office
Location: Chapel Hill
Posted on: 09/19/2019

NextGen EPM Specialist
Description: Do you want to be a part of our company's growth and success We are dedicated to improving patient care and reducing healthcare costs by providing innovative technology systems by using the latest in (more...)
Company: Atlantic Medical Management/Jacksonville Children'
Location: Jacksonville
Posted on: 09/19/2019


Unmanned Aircraft Systems Repairers (15E)
Description: 15E Unmanned Aircraft Systems Repairers Job ID: 1105775 Job Views: 174 Location: BURLINGTON, North Carolina, United States ZIP Code: 27217 Job Category: Aviation Posted: 09.04.2019 Age Requirements: (more...)
Company: Army National Guard
Location: Burlington
Posted on: 09/19/2019

Desktop Tech I
Description: CompuCom Systems, Inc. provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. Celebrating its 30th year, CompuCom (more...)
Company: CompuCom
Location: Wilson
Posted on: 09/19/2019

Two Year Lease-to-Own: No Money Down, No Credit Check, No Balloon Payment, Walkaway Lease
Description: Two Year Lease-to-Own: No Money Down, No Credit Check, No Balloon Payment, Walkaway Lease IT'S NEVER BEEN EASIER TO OWN YOUR OWN TRUCK Don't Wait, Call Now 423-445-7319 24 Months and You OWN IT - (more...)
Company: U.S. Xpress
Location: Chapel Hill
Posted on: 09/19/2019

Family Life Counselor
Description: Provides the full breadth of MFLC consultation and counseling services to the command structure and military service members and their families as an embedded counselor assigned to a dedicated military (more...)
Company: Magellan Health
Location: Jacksonville
Posted on: 09/19/2019

Military Intelligence Systems Maintainer/Integrator (35T)
Description: 35T Military Intelligence Systems Maintainer/Integrator Job ID: 1105782 Job Views: 143 Location: BURLINGTON, North Carolina, United States ZIP Code: 27217 Job Category: Intelligence Posted: 09.04.2019 (more...)
Company: Army National Guard
Location: Burlington
Posted on: 09/19/2019

Signals Intelligence Analyst (35N)
Description: 35N Signals Intelligence Analyst Job ID: 1105780 Job Views: 160 Location: BURLINGTON, North Carolina, United States ZIP Code: 27217 Job Category: Intelligence Posted: 09.04.2019 Age Requirements: (more...)
Company: Army National Guard
Location: Burlington
Posted on: 09/19/2019

Two Year Lease-to-Own: No Money Down, No Credit Check, No Balloon Payment, Walkaway Lease
Description: Two Year Lease-to-Own: No Money Down, No Credit Check, No Balloon Payment, Walkaway Lease IT'S NEVER BEEN EASIER TO OWN YOUR OWN TRUCK Don't Wait, Call Now 423-445-7319 24 Months and You OWN IT - (more...)
Company: U.S. Xpress
Location: Wilson
Posted on: 09/19/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Fayetteville RSS job feeds