Program Analyst

Company: Veterans Health Administration
Location: Fayetteville
Posted on: April 9, 2021

Job Description:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/09/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
GS-07: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: skill in developing new or modified work methods, management processes and procedures; ability to communicate effectively, both orally and in writing to prepare reports, charts and graphs; advanced skill in regards clinical care operations; outpatient processing, workload data capture; schedule management for clinical care services; working knowledge of CPRS Electronic Health Record, VISTA, and VSSC reporting tools. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one (1) full year of graduate level education or superior academic achievement. GS-09: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Gathering, analyzing, and evaluating information concerning management processes; drawing conclusions based on information and provides appropriate actions; prioritizing projects and managing action items; conducting comparative studies aimed at determining the effectiveness of clinical care operations; managing provider scheduling grids; proficient in Microsoft Word, Excel, PowerPoint and Outlook. working knowledge of CPRS Electronic Health Record, VISTA, VSSC, Pyramid Analytics, etc. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree OR two (2) full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related? GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: gathering, analyzing, and evaluating information concerning management processes; drawing conclusions based on information and provides appropriate actions; prioritizing projects and managing action items; conducting comparative studies aimed at determining the effectiveness of clinical care operations; managing provider scheduling grids; proficient in Microsoft Word, Excel, PowerPoint and Outlook. working knowledge of CPRS Electronic Health Record, VISTA, VSSC, Pyramid Analytics, etc. Presenting findings to clinical representatives and working with staff to implement changes that improve clinical utilization and provider effectiveness. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher level graduate education leading to such a degree OR LL.M., if related? GS-12: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: gathering, analyzing, and evaluating information concerning management processes; drawing conclusions based on information and provides appropriate actions; prioritizing projects and managing action items; conducting comparative studies aimed at determining the effectiveness of clinical care operations; managing provider scheduling grids; proficient in Microsoft Word, Excel, PowerPoint and Outlook. working knowledge of CPRS Electronic Health Record, VISTA, VSSC, Pyramid Analytics, etc. Applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature; developing new or modified work methods, making recommendations to change organizational structures, records and files, management processes, procedures for administering program services, guidelines and procedures; analyzing and making recommendations for ways to improve the effectiveness and efficiency of work operations in a program or support setting. Education: There is no educational substitution at this grade level. You will be rated on the following Competencies for this position:
Computer SkillsCustomer ServiceDatabase Management SystemsDecisivenessTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Keywords: Veterans Health Administration, Fayetteville , Program Analyst, Professions , Fayetteville, North Carolina