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Inventory & Customer Service Coordinator

Company: TriSearch
Location: Darlington
Posted on: September 22, 2022

Job Description:

The Inventory and Customer Care Coordinator is responsible for ensuring Customers' orders are placed and processed in a timely manner. This role collaborates with the Sales, Procurement to deliver outstanding customer experience while growing relationships with the accounts. The Inventory and Customer Care Coordinator manages the flow of products from the production lines into the warehouse. The coordinator will oversee the inventory management and control.--- Accurately manage the order inputting process as it relates to price, terms of sale, product, quantity, ship to, sold to, and customer's special instructions. --- Ensure all policy processes are followed and necessary documents are verified and kept on file as needed. --- Complete all product returns or invoice adjustments in a timely manner. --- Work closely with Sales Representatives regarding price inquires, discrepancies on customers purchase orders, update on customer order status, and monthly consignment inventory. --- Quoting, follow-up, expediting and executing customers' requirements. --- Adept at multi-tasking, self-motivated with a strong drive to resolve issues quickly and effectively and work well within a team atmosphere. --- Understand the resources within the business to be an effective problem solver. --- Field customer calls/email regarding product knowledge, order information, pricing and freight issues with a degree of professionalism. --- Manage incoming raw materials and the flow of products from the line to the customer. --- Manages inbound and outbound freight.Job Type: Full-timePay: $21.00 - $24.00 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Vision insuranceSchedule:* 8 hour shiftAbility to commute/relocate:* Darlington, SC: Reliably commute or planning to relocate before starting work (Required)Experience:* Inventory control: 1 year (Preferred)Work Location: One location

Keywords: TriSearch, Fayetteville , Inventory & Customer Service Coordinator, Professions , Darlington, North Carolina

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