Leasing Agent

Company: Phillips Management Group
Location: Aberdeen
Posted on: April 10, 2021

Job Description:

Please Note: In order for your application to be considered, please copy and paste the below link in a new tab. You will be directed to a website to complete a pre-employment assessment. Please follow the instructions given.
The Leasing Agent is a customer-facing position and is responsible for leasing, retention and administrative activities in accordance with all local, state and federal laws.
Essential Duties and ResponsibilitiesInclude the following, but are not limited to:
Leasing

• Greet prospects
• Knowledge of required telephone and sales techniques
• Full knowledge of current rental rates, sizes, locations and all property amenities
• Knowledge of competitive properties rent levels, features and amenities
• Manage the application process for residents
• Assist prospective residents with application as needed
• Ensure follow-up with all residents, prospects and applicants in a timely manner
• Ensure model, if applicable and target apartments are ready for show
• Ensure office is ready to open daily; maintain a clean office and work area
• Distribute all company or community-issued notices timely, as necessary
• Ensure apartments are ready to move-in on agreed date
• Monitor lease renewals. Distribute and follow-up on lease renewal notices
• Secure resident signature(s) on appropriate paperwork prior to move in and orient new residents to community
• Represent the company in a professional manner at all times
• Adhere to all local, state and federal Fair Housing guidelines
  Resident Retention
  • Receive all telephone calls and in-person visits
  • Listen to all resident's requests, concerns and comments
  • Prepare and complete maintenance service requests accurately and in a timely fashion
  • Following up with residents after maintenance work is performed for quality assurance
  • Maintain open communication with Property Manager, Maintenance Supervisor, and Maintenance Technicians
  • Contribute to cleanliness and curb appeal of the community on continuing basis
  • Assist in planning resident functions as directed by the Property Manager
  • Enforce policies of the community
    Administrative
    • Know how to effectively operate computers and the company software; including but not limited to Microsoft Office applications, Real Page products and other related software and/or internet-based applications
    • Understand the lease and credit report application processes
    • Accept rental payments
    • Comply with all federal, state, and local laws, as well as all company policies, procedures and regulations
    • Ensure all required data entry is correct and completed in a timely fashion, as directed
    • Assist in lease transactions
      Education and/or ExperienceHigh School Diploma or equivalent
      • High School Diploma or GED.
      • Position prefers a minimum two (2) years' experience in residential property management.
        --- Please Note: In order for your application to be considered, please copy and paste the below link in a new tab. You will be directed to a website to complete a pre-employment assessment. Please follow the instructions given.

Keywords: Phillips Management Group, Fayetteville , Leasing Agent, Sales , Aberdeen, North Carolina