Customer Service Representative - Sr. Loan Consultant
Company: Lendmark Financial Services, LLC
Posted on: January 15, 2022
At Lendmark Financial Services, we believe the success of our
company is specifically attributable to the quality of our
employees and their commitment to our customers. We value each
customer and understand that people want to do business with people
who care. That's one way we differ from our competitors. We are
proud of what we as a team have accomplished. We will always strive
for improvement, our motto since day one has been "Success is the
The role of Sr. Loan Consultant is to support the Branch Manager by
overseeing the efficient operation of the branch and ensuring all
operational functions are completely and properly performed by the
staff while conveying a feeling of trust, service, security and
satisfaction to customers and staff.
MAJOR DUTIES / RESPONSIBILITIES:
Assist with the management and motivation of the staff to meet
goals and objectives relating to branch profitability, volume,
lending, credit quality, collections and expense.
Make loan decisions up to established lending limits or recommend
loan decisions; process consumer loans; close consumer loans;
collect accounts in varying stages of delinquency.
Assist branch manager with business development relationships
within the community. Sell products and services to meet sales
Assist customers with the implementation of solutions, and monitor
overall customer satisfaction.
Assist branch manager with matters regarding hiring, staffing,
training, performance reviews and terminations as applicable.
Ensure a high quality of customer service.
All other duties as assigned.
High school diploma or GED
5 plus years consumer finance or related experience
Ability to work with minimum supervision
Excellent communication skills
Proficient working knowledge of industry or related industry
lending software, Microsoft Windows, Excel and Word
Associates or Bachelor's Degree
If you are interested in a fast paced, high growth, team oriented
and great culture environment, you'll enjoy a career with us!
Keywords: Lendmark Financial Services, LLC, Fayetteville , Customer Service Representative - Sr. Loan Consultant, Sales , Florence, North Carolina
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