Patient Service Rep (Murdocksville Road Primary Ca

Company: Pinehurst Medical
Location: Southern Pines
Posted on: August 6, 2022

Job Description:

Job DescriptionPosition Summary: The Patient Services Representative (PSR) is responsible for scheduling patient appointments for both established patients, and when appropriate, new patients. Such appointments may be by telephone or in-house.Essential Functions and Responsibilities:• Schedules patient appointments in a professional, businesslike and courteous manner in accordance with the Clinic and physician policies and procedures.• Maintains and coordinates the physicians' schedules, having a thorough knowledge of physician specialties and medical practices.• Answers telephones and returns calls in a timely manner, taking messages, handling requests and providing accurate information as necessary.• Handles mail, paperwork via fax, and medical records, assuring accuracy and completeness.• Screens patients and visitors as needed.• Assures patients are processed in a timely, courteous, and helpful manner.• Collects patient fees as needed.• Performs other duties as assigned.Qualifications: Education (Including Licenses and Certifications): High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Experience: One to two year experience in a medical office setting is preferred. Day Shift (Monday through Friday)40 Hours Per Week

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