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Front Desk Agent

Company: Ashapura lodging
Location: Lumberton
Posted on: November 24, 2022

Job Description:

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.Essential Functions Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day Create memorable experiences with a warm, welcoming personality that can relate to guests and associates Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiencyQualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours , but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with cash transactions. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Hospitality or retail experience, great with people, easy going Must have NC driver license or ability to secure upon hire Looking For Candidates that will be available for Second Shift (3pm-11pm) Monday-Friday Work Remotely NoJob Type: Full-timePay: $10.00 - $11.00 per hourBenefits: Employee discount Flexible schedule Parental leaveSchedule: 8 hour shift Day shift Holidays Monday to Friday Weekend availabilitySupplemental pay types: Bonus payCOVID-19 considerations:Guest are only allowed to use night window for check in and we are sanitizing all areas dailyEducation: High school or equivalent (Preferred)Experience: Hotel experience: 1 year (Preferred)Shift availability: Night Shift (Required)Work Location: One location

Keywords: Ashapura lodging, Fayetteville , Front Desk Agent, Sales , Lumberton, North Carolina

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