Outside Parts & Service Sales
Company: Quality Equipment
Location: Clio
Posted on: September 19, 2023
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Job Description:
We are a John Deere dealer with 36 locations serving a diverse
group of agricultural, commercial, and residential customers in
North Carolina, South Carolina, and Virginia. At Quality Equipment,
we pride ourselves on our commitment to our customers, our
employees, and our community. Our employees and management stay
close to our customers and strive to serve them quickly and in ways
that make sense in each local area. Our work culture is ethical,
entrepreneurial, and hard working. We work with excellent people
every day our customers and our co-workers. Our work is challenging
and offers a great deal of variety in the tasks we do. At Quality
Equipment, we strive to be the premier John Deere dealer in our
region by serving our customers with commitment and integrity. We
offer the opportunity for stable, rewarding, and challenging work
with a large and growing company which still maintains the feel of
a small business. At Quality Equipment, there are opportunities to
grow and advance in your career. We are currently looking for an
Outside Parts and Service Salesperson to join us in our Clio store.
BASIC FUNCTIONS AND RESPONSIBILITIESMarkets parts and service sales
through special parts promotions, Quality Assurance packages,
extended warranties, and machine inspectionsCommunicates customer
complaints to the appropriate department(s) to achieve a quick
resolution. Follows the resolution process so that maximum customer
satisfaction may be achieved Provides parts and service solutions
to the customers (maintenance and repair)Assists with counter sales
to support customer needs, including Saturday work as
requiredResponsible for the coverage, retention, development and
acquisition of all customers within an assigned territory or sales
market for parts and serviceCollects and updates customer equipment
information (serial numbers, hours, number of rows, etc ) for use
in parts, service, and sales marketing promotionsProvides parts and
service solutions to the customers (maintenance and repair)Delivers
parts to the customers as required (include pulling parts and
loading for the day)Provides feedback about pricing and promotions
of competitorsRegularly cleans and properly maintains company
vehicle as to protect company assets and to represent Quality
Equipment professionallyAttends required training meetings designed
to promote overall employee and dealer developmentProvides
constructive input on parts and service marketing plansAssists with
afterhours parts phone service, when necessaryOther duties, as
required, for overall location functionality EXPERIENCE, SKILLS,
AND KNOWLEDGE REQUIREMENTSHigh School Diploma or equivalent
experience1+ year experience in Parts Department operationsAbility
to use standard desktop applications, such as Microsoft Office and
internet functionsAbility to write and speak effectively to
individuals and groupsAbility to work extended hours and
weekendsExcellent customer service skillsAG background,
preferredValid driver s license for potential driving
situationsMust maintain driving records per insurance carrier
standards PHYSICAL DEMANDS: Weight Requirements: Lifting up to 50
lbs.Mobility: Squatting, bending, lifting, reaching, twisting,
standing, sitting Visual: Working with smart devices and
manualsDriving: Occasional Short and long distancesDexterity:
Ability to grasp Our employees receive competitive wages and can
participate in the benefits which currently include medical and
dental insurance, flexible spending account, life insurance, paid
time off, paid holidays, a 401(K) program with employer match and a
company discount. In addition, Quality Equipment provides
significant paid training and opportunities for professional and
personal development. Our goal is for our employees to reach their
full potential.
Keywords: Quality Equipment, Fayetteville , Outside Parts & Service Sales, Sales , Clio, North Carolina
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