Customer Service Representative

Company: Green Biz Nursery and Landscaping
Location: Fayetteville
Posted on: September 19, 2023

Job Description:

Job Title: Customer Service Representative

Hours: 8:00 am- 5:00 pm

Status: Non-Exempt

Reports to: Office Manager

Summary: Customer Service, Office Administration and support for the Green Biz Nursery, Landscaping and Maintenance Department.

Support Nursery/ Landscape Department

• Directly supports Department Manager with all administrative needs
• Billing/Statements
  • Process and post any initial payments by credit card
  • End of month billing
    • Make calls for A/R billing and past due accounts
    • Prints statements and invoices and prepares for mailing
    • Enter new jobs in customer management software
    • Prepares packing slips for plant orders
    • Notifies customers of upcoming schedule
    • Billing/Statements
      • Process any initial payments by credit card
      • End of month billing
        • Make calls for A/R billing and past due accounts
        • End of month statements Misc Admin
          • • Support Nursery Manager and Operations Manager in administrative duties as assigned
            • Process all department POs
            • Fuel Logs (CSR)
            • Fleet Maintenance (CSR)
            • Journal and follow up on all bids and proposals by adding notes into Real Green
            • Coordinates ordering of supplies for division

Keywords: Green Biz Nursery and Landscaping, Fayetteville , Customer Service Representative, Sales , Fayetteville, North Carolina